ABOUT THE OPPORTUNITY

Zen Residential Ltd. is seeking an Accounts Receivable (AR) Administrator to support the financial integrity and operational success of our property management team. In this role, you’ll be responsible for ensuring accurate tenant records, processing payments and charges, and managing arrears communications with professionalism and care.
If you have strong attention to detail, a proactive mindset, and a desire to be part of a collaborative and purpose-driven team—this could be the perfect opportunity for you!

WHO WE ARE

At Zen Residential Ltd., we go beyond property management—we create vibrant communities and redefine what it means to feel at home. With a reputation for innovation, excellence, and people-first service, we’re proud to be a trusted leader in the residential property management space.

• Process in-office tenant payments and deposits with accuracy and timeliness
• Apply appropriate charges, including administrative and NSF fees, to resident accounts
• Post and manage Automated Payment Withdrawals (APWs) and e-transfers not recorded in RentCafe
• Verify lease documentation and input lease charges into Yardi for new and renewing residents
• Prepare and issue arrears communications, including eviction letters (letter of demand) by the 5th of each month
• Generate and distribute arrears listings to the Property Management team, collaborating on resolution strategies
• Track, document, and follow up on outstanding balances and payment arrangements
• Maintain organized digital lease files and resident arrears notes via shared spreadsheets
• Support communication with tenants to ensure understanding of account activity and charges
• Uphold financial procedures to ensure compliance, accuracy, and accountability