Accounts Receivable Analyst - Property & Asset Management

About The Opportunity

Join JLL Norwich's dynamic Property & Asset Management team with the Accounts Receivable team based at our prime city centre location. Be part of an inclusive, diverse workplace that prioritizes sustainability and employee wellbeing, complete with flexible workspaces, excellent transport links, and comprehensive facilities including free parking, wellness areas, and family-friendly amenities.

Responsibilities

• To collect any outstanding charges from tenants
• Provision of accurate arrears reports.
• Provide arrears statistics.
• Ensure a high level of collection rates.
• Chase tenants by telephone, fax, email or letter to recover outstanding sums.
• Achievement of client collection statistics targets.
• Have regular meetings with portfolio managers providing comments on arrears.
• Update tenant contacts on system.
• Liaise with treasury team over allocation of funds.
• Assist treasury team to ensure unallocated cash kept to a minimum.
• Prepare monthly and quarterly reports for both internal and external clients as required.
• Ensure that any management agreement targets are met.
• Instruct Enforcement Agents.
• Instruct solicitors.
• Reconciliation of tenant accounts and resolving tenant queries.
• Work within the best practice guidelines to ensure a common and consistent approach is used across the company.
• Any other duties necessary to assist with the running of the various portfolios within the team.
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Desired Skills And Experience For This Job

• Knowledge/experience of basic accounting.
• Knowledge of Service Charges, which are applied to properties, is an advantage.
• Minimum GCSE Level education including Maths and English.
• Good Excel skills, to pivot table, VLookup level advantageous.
• Good interpersonal skills.
• Ability to work under pressure.
• Good communication skills.
• Ability to set own priorities.
• Organised and able to work to detail and to deadlines.
• Able to apply common sense.