About the job

Job Summary: This is an individual contributor position which works under general supervision and is responsible for supporting the day-to-day accounts receivable, accounts payable, and billing operations of White Label Communications. The AR/AP Specialist plays a key role in ensuring accurate and timely invoicing, collections, vendor payments, and close support in a fast-moving, remote environment. Essential Duties and Responsibilities                                                                 Accounts Receivable & Billing ·      Create and maintain customer profiles in accounting systems.·      Generate monthly customer invoices and assist customers with billing questions and discrepancies.·      Receive and apply customer payments; run auto-payment processing.·      Reconcile customer accounts and investigate unapplied payments, credits, and billing discrepancies.·      Manage collections activity, including outreach on past-due accounts and escalation of delinquent balances.·      Maintain accurate documentation of collection activities and customer payment arrangements.·      Assist with bad debt analysis and maintain the allowance for doubtful accounts in coordination with the Senior Accountant.·      Research and resolve unidentified, short-paid, duplicate, or misapplied customer payments.·      Reconcile customer credit card and bank transactions.·      Prepare and process customer credits, adjustments, and refund requests in accordance with company procedures.·      Support month-end close by assisting with revenue-related items and reconciliations.·      Generate and distribute billing and AR reports as needed.·      Prepare journal entries, accruals, account reconciliations, and supporting schedules. Accounts Payable ·      Create and maintain vendor profiles in accounting systems, including obtaining required tax documentation (W-9) and insurance certificates.·      Process vendor invoices through Ramp, ensuring accurate coding, proper documentation, and timely payment.·      Review invoices for appropriate approvals and supporting documentation prior to processing payment.·      Respond to vendor inquiries regarding payment status, account balances, and invoice issues.·      Reconcile corporate card transactions in Ramp, validating receipts and ensuring compliance with company T&E policy.·      Review, validate, and process employee expense reimbursements submitted through Ramp in accordance with company policy.·      Assist with monitoring accounts payable aging and identifying overdue invoices requiring resolution.·      Assist with preparation and recording of monthly accruals and prepaid expense schedules.·      Assist with annual 1099 reporting processes and validation of vendor tax information.