Accounts Receivable (AR) Specialist - Virtual Assistant at Virtual Rockstar

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Insurance Follow-Up, Medical Billing, Denials, Appeals, Documentation, Reporting, Communication, Attention To Detail, Organizational Skills, Multi-Tasking, Fast-Paced Environment

Industry

Medical Practices

Description

This is a remote position. Virtual Rockstar is hiring an Accounts Receivable (AR) Specialist - Virtual Assistant on behalf of a healthcare organization. The AR Specialist will play a key role in managing insurance claim follow-ups, resolving denials, and ensuring timely reimbursement. This role is ideal for someone with strong medical billing and AR experience in an outpatient setting. About Our Client The organization operates in an outpatient healthcare environment and is focused on maintaining efficient billing operations to support patient care and financial sustainability. They value accuracy, accountability, and strong communication across their billing and clinical teams. Responsibilities Accounts Receivable & Insurance Follow-Up Manage end-to-end insurance claim follow-ups Follow up on claims with no primary or secondary payer response after 45+ days Work aging reports to resolve outstanding balances Communicate with insurance payers for claim status updates Submit additional documentation as required Denials & Appeals Investigate denied claims Prepare and submit appeals with supporting documentation Identify recurring denial issues and payer trends Documentation & Reporting Maintain accurate notes in the billing system Track all actions taken on claims Prioritize workload based on urgency and aging Internal & External Communication Respond to provider, staff, and patient inquiries related to claim status Collaborate with internal billing and leadership teams Follow established workflows and processes Tools & Systems Used Medical billing and accounts receivable systems Insurance payer portals Internal billing and documentation systems Requirements Minimum of 2 years’ experience in medical billing and/or accounts receivable Working knowledge of Medicare, Medicaid, HMOs, PPOs, and Workers’ Compensation Experience handling insurance follow-ups in an outpatient setting Strong attention to detail and organizational skills Ability to manage multiple priorities in a fast-paced environment Excellent written and verbal communication skills Benefits Competitive salary commensurate with experience Opportunities for professional development and growth Supportive and collaborative team environment Opportunity to make a meaningful impact by supporting healthcare operations

Responsibilities

The AR Specialist will manage insurance claim follow-ups, resolve denials, and ensure timely reimbursement. They will also communicate with insurance payers and maintain accurate documentation.