Accounts Receivable Associate at ConnectWise Canada

Mumbai City, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention to Detail, Billing, Collections, Accounts Receivable, Invoicing, Analytical Skills, Problem-Solving, Organizational Skills, Team Player, Communication Skills, Research, Audit Trail, Payment Card Industry Compliance, Collaboration, Fast-Paced Environment

Industry

Software Development

Description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Accounts Receivable Associate is responsible for basic accounting functions including collections and ensuring transactions are processed and recorded. This role works in partnership with the Finance team to process, verify, and post receipts for goods sold or services rendered. Essential Duties & Responsibilities: • Provides support to the accounting/finance team, with a high attention to detail • Monitors customer account details for non-payments, delayed payments, and other irregularities • Provides a high level of customer service to both internal and external customers • Processes credit card transactions and manages new and existing recurring credit cards • Initiates invoicing and follows through with collection efforts while maintaining customer relationships • Files documentation for audit trail • Conducts account research and analysis • Maintains accurate aging report • Coordinates with an outside collection agency for collections on exceedingly delinquent accounts • Contributes toward continued requirement of Payment Card Industry (PCI) compliance Knowledge, Skills, and/or Abilities Required: • Ability to perform routine situations and procedures with moderate supervision • Excellent customer service skills • Strong team player with ability to build positive and collaborative relationships within the ConnectWise organization • Ability to communicate effectively, both written and over the phone • A high degree of accuracy with attention to detail • Strong understanding of billing, collections, accounts receivable, and invoicing • Must have excellent analytical and problem-solving skills • Ability to work independently, strategically, and creatively • High degree of organizational skills to balance and prioritize a multitude of requests and iniatives • Ability to interact effectively with multiple internal teams in a fast-paced environment Educational/Vocational/Previous Experience Recommendations: • Requires basic knowledge of job procedures and tools • Bachelor’s degree required in related field or equivalent business experience • 2+ years of experience in relevant field • Experience with Microsoft applications Working Conditions: • On-Site/Hybrid/Remote depending on location • 0 -10% travel may be required Candidate must open for rotational shifts: 3:30pm-12:30am IST and 7:00pm-4:00am IST Location: Mumbai Only (Hybrid Thrice a week from the office) ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.

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Responsibilities

The Accounts Receivable Associate is responsible for basic accounting functions including collections and ensuring transactions are processed and recorded. This role involves monitoring customer accounts, processing transactions, and maintaining customer relationships.