The Accounts Receivable Associate will be responsible for managing the company’s incoming payments and ensuring accurate records of customer transactions. This role involves collaborating with various departments to resolve any discrepancies and maintain excellent customer relationships.

REQUIREMENTS

• Accurate, detail-oriented, and have strong customer service skills.
• Proficiency in office software.
• Good understanding of accounting principles and be able to calculate and manage accounting figures.
• 3+ years of experience.
• Software experience of Bluecherry is a plus.

• Tracking and collecting payments: Check customer portals to ensure all invoices have been received. Email customers with their statement once it’s due.
• Maintaining customer relationships: Resolving payment disputes, handling customer inquiries, and addressing customer concerns.
• Credit check: Work with credit insurance company to manage coverage for each customer.
• Processing credit card payment: Charge credit card payment online and release orders.
• Preparing reports: Prepare aging report and provide notes on all past dues.
• Reconciling accounts: Applying cash to open AR.
• Supporting the finance team: Providing accounting services and other support as needed