Job Title: Accounts Receivable/Cancellation Clerk
Department: Accounting
Reports To: Controller / Office Manager
FLSA Status: Non-Exempt

POSITION SUMMARY

The Accounts Receivable (AR)/Cancellation Clerk is responsible for processing, posting, and reconciling incoming payments for all dealership departments. This position ensures accuracy in customer and internal accounts, timely posting of receipts, and resolution of discrepancies. The AR Clerk works closely with the sales, service, and parts departments to support smooth cash flow and accurate financial reporting.

QUALIFICATIONS

• High school diploma or equivalent required; some college coursework in accounting preferred.
• Minimum 1–2 years of accounts receivable or general accounting experience, preferably in an automotive dealership.
• Proficiency in Microsoft Excel and accounting software; experience with Reynolds & Reynolds or CDK preferred.
• Strong attention to detail and accuracy in data entry and reconciliation.
• Excellent organizational, time management, and communication skills.
• Ability to work effectively with multiple departments and manage competing priorities in a fast-paced environment.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting and working at a computer.
• Ability to lift up to 15 pounds occasionally.

• Post bank deposits and credit card deposits daily.
• Provide administrative support regarding invoicing and posting of accounts receivable.
• Process and submit all service contracts, GAP and after-market cancellations, ensuring proper documentation, verification of cost and criteria, as required by each distributor.
• Reconcile all service contract, GAP and after-market payables and receivables with payments through the appropriate accounting schedules.
• Posts service contract, GAP and after-market deposits.
• Generates, print and mail all invoicing for accounts receivable. Report and prepare accounts for collection as instructed by the Controller on a monthly basis.
• Assists with any clerical needs or customer service needs as directed by the Office Manager or Controller.
• Fill in where needed in the absence of other employees, or as needed.
• Properly represent the dealership to its customers and vendors in a professional and friendly manner.
• Maintain a professional appearance and a neat work area.
• Performs other duties as assigned.