POSITION SUMMARY

Concordia University is seeking applicants for the full-time position of Accounts Receivable Clerk for the Business Office located on the CUW Mequon, WI Campus. This full time, non-exempt (hourly) position is responsible for various monthly accounts receivable customer service and collection duties. Accounts Receivable clerk hours are 8:00 a.m. to 4:30 p.m. Monday through Friday. Staff may be approved for 1 remote work day per week upon supervisor authorization. The position reports to the University Business Operations Manager and is located on the Mequon, Wisconsin campus.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge and skill in the use of a computer and Microsoft Word, Excel, and Access;
• Knowledge and skill in the use of the Banner computer system is a plus;
• Experience in reconciling and posting to accounts, general accounting knowledge a plus;
• Experience in handling cash and checks;
• Understanding of a database system;
• Able to prioritize and juggle multiple priorities and tasks;
• Able to deal with interruptions and work in a fast paced office environment;
• Able to professionally deal with a variety of people who visit or call the Business Office;
• Able to work evenings and weekend hours as required.
• Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

EDUCATION & EXPERIENCE

A high school diploma is required and one or two years of office experience. Bookkeeping, accounting and/or customer service experience is a plus.

• Responsible for customer service of accounts receivable for traditional, adult education, and various graduate student accounts including understanding and explaining invoices, and assist students’ with their financial concerns;
• Responsible for reconciliation and auditing of accounts receivable balances;
• Responsible for customer service at cashier counter and on the phone;
• Responsible for review, analysis, and distribution of monthly customer invoices ;
• Responsible for preparation of various third party company billings;
• Understand the Financial Aid system as it affects student accounts;
• Prepare reports on the status of outstanding accounts;
• Interacts with various offices within the university as well as outside constituents;
• May perform other related duties as assigned.