Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

POSITION SUMMARY:

• Under general supervision of the Accounts Receivable Manager, the A/R Specialist is responsible for ensuring invoices are paid in an efficient and timely manner according to customers payment terms. The Specialist is responsible for performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research and dispute resolution for US Based Customers.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires broad training in fields such as business administration, or similar vocations generally obtained through completion of a two-year degree or equivalent combination of experience and education. Normally requires 2 years of directly related and progressively responsible experience.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Ability to communicate effectively both orally and in writing. Knowledge of SAP & IES System. Demonstrated ability to resolve issues quickly, problem solve and escalate appropriately. Knowledge of general accounting principles. Familiarity with credit and collection operations procedures, including reconciliation of A/R activity Strong interpersonal skills Strong reconciliation skills Strong mathematical and analytical skills Strong organizational skills; attention to detail Knowledge of Microsoft programs; extensive knowledge of Excel

PHYSICAL AND MENTAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise.
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EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year associate’s degree program, technical vocational training or equivalent combination of experience and education. Normally requires a minimum two (2) to four (4) years directly related and progressively responsible experience.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Ability to communicate effectively both orally and in writing
• Strong leadership skills
• Good organizational skills Ability to lead dynamically and energize multidiscipline work teams to learn and apply new skills and techniques to respond to business needs
• Good analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions; ability to resolve associate issues effectively and efficiently
• Excellent teamwork and interpersonal skills Knowledge of computers to operative effectively with PowerPoint presentations, Excel spreadsheets and Microsoft Outlook, PNC, Getpaid, and Crystal.
• Knowledge of office equipment, i.e., be able to operate Label Maker, printer and fax machine

EQUAL EMPLOYMENT OPPORTUNITY

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returne

• Collect payments on World Customs Brokerage and World Courier Inc Invoices.
• Collaborate with Brokerage team to ensure customers invoices and back-up documentations are sent in a timely manner.
• Cash application and refunds
• Generate Debit and Credit Memos where needed.
• Works over a broad network of internal departments and customer’s organizations to ensure billing, statements, disputes, and returns are completed to the customer’s expectation.
• Performs in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing.
• Reviews large and high-profile accounts.
• Overall team-player who will be looked upon as the “go-to” system resource.
• Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed.
• Maintains frequent contact with internal and external customers in order to address all payments, disputes and return issues are resolved.
• Ensures appropriate and timely processing of requests for the return of customer credit balances.
• Generates reporting to internal & external parties.
• Performs related duties assigned.