Full job description

Your Company:

A well-established services business is seeking an Accounts Receivable Clerk to join its finance team in Poole. Operating within a fast-paced environment, this organisation has built a strong reputation for reliability, efficiency, and customer service. Due to continued growth, they are looking to strengthen their transactional finance function with a proactive and detail-oriented individual who can support the smooth running of the Sales Ledger process and maintain strong customer relationships.

Your Role and Responsibilities:

While in this position your duties may include, but are not limited to:

• Process and raise customer invoices accurately and within agreed deadlines.
• Allocate and reconcile customer payments against outstanding invoices.
• Monitor customer accounts and ensure outstanding balances are kept up to date.
• Carry out regular account reconciliations and investigate any discrepancies.
• Assist with credit control activities, including contacting customers regarding overdue payments.
• Respond to customer queries relating to invoices, payments, account balances, and credit notes.
• Investigate and resolve account discrepancies efficiently and professionally.
• Process credit notes, refunds, and other adjustments where required.
• Maintain accurate Sales Ledger records and ensure customer accounts are regularly updated.
• Liaise with internal departments to resolve billing issues and ensure invoices are raised correctly.
• Build and maintain strong working relationships with customers and internal stakeholders.
• Assist with month-end processes, including Sales Ledger reconciliations and reporting.
• Ensure compliance with company policies, procedures, and audit requirements.
• Maintain accurate financial data and contribute to continuous process improvements within the finance function.

What You Will Need to Apply:

• Previous experience working within Sales Ledger, Accounts Receivable, Credit Control, or a similar transactional finance role.
• Experience processing customer invoices and payments within a busy finance environment.
• Good understanding of Sales Ledger processes, account reconciliations, and credit control.
• Strong organisational skills with the ability to manage workloads and prioritise tasks effectively.
• Excellent attention to detail and accuracy.
• Strong communication skills with the ability to liaise confidently with customers and internal departments.
• Good IT skills, including Microsoft Excel and finance systems.
• Ability to investigate and resolve discrepancies in a timely manner.
• Experience working within wholesale, distribution, logistics, services, or similar fast-paced industries would be advantageous.
• A proactive and team-focused approach to work.
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