Responsibilities

• Prepare and process customer invoices accurately and on time.
• Enter and update customer payments in accounting systems.
• Apply payments to the correct customer accounts and invoices.
• Monitor outstanding invoices, balances, and payment due dates.
• Assist with accounts receivable reconciliations and account reviews.
• Review customer accounts for accuracy, discrepancies, and missing information.
• Investigate and resolve billing and payment discrepancies.
• Respond to customer inquiries regarding invoices, payments, and account balances.
• Maintain accurate and organized accounts receivable records and documentation.
• Prepare aging reports, payment summaries, and other accounts receivable reports.
• Assist with collections and follow up on overdue accounts when required.
• Coordinate with Accounting, Finance, Sales, and Customer Service teams to resolve account issues.
• Assist with month-end and year-end closing activities.
• Support audits by gathering and organizing accounts receivable documentation.
• Ensure transactions are processed according to company policies and procedures.
• Maintain confidentiality when handling customer and financial information.
• Identify and communicate recurring issues that may affect billing or payment processes.
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Required Skills

• Basic knowledge of accounts receivable, invoicing, and payment processing.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Excel or Google Sheets.
• Experience using accounting software, ERP systems, or financial platforms.
• Strong numerical and data entry skills.
• Ability to perform basic account reconciliations.
• Strong problem-solving and discrepancy-resolution abilities.
• Good written and verbal communication skills.
• Strong customer service and follow-up skills.
• Ability to manage multiple accounts, invoices, and deadlines.
• Ability to maintain confidentiality when handling financial information.
• Ability to work independently and collaborate effectively with internal teams.
• Reliable, organized, and detail-oriented approach to work.
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Requirements

• Previous experience in accounts receivable, billing, accounting, bookkeeping, finance, or a similar role.
• Experience processing invoices, customer payments, and account adjustments.
• Experience maintaining customer account records and financial documentation.
• Experience using accounting software, ERP systems, or spreadsheets.
• Basic understanding of account reconciliation and collections processes.
• Strong computer and digital skills.
• Ability to manage high volumes of transactions while maintaining accuracy.
• Ability to meet deadlines and follow established financial procedures.
• Ability to communicate professionally with customers and internal teams.
• Ability to work independently and effectively in a remote environment.
• Reliable internet connection and a suitable setup for remote work.
• Professional, organized, dependable, and detail-oriented attitude.
• English proficiency is required if the position involves working with English-speaking customers, vendors, or teams.