Job Title: Accounts Receivable & Client Billing Specialist
Department: Finance / Accounting
Reports To: Managing Partner
Job Type: Full-Time
Location: Downtown Edmonton – On-site, Office-Based
Join a Mission-Driven Team Making a Real Impact
Are you looking for more than just a job? We’re a fast-growing SaaS company dedicated to empowering municipalities and tribal governments with technology that strengthens communities and creates lasting, positive change.
We’re looking for an Accounts Receivable & Client Billing Specialist with strong AR experience who can take ownership of our receivables process while also contributing to accounts payable and client relationship management. If you’re detail-oriented, proactive, and excited to work at the intersection of finance and client service, you’ll thrive in this key role.

ABOUT THE ROLE

As the Accounts Receivable & Client Billing Specialist, you’ll be the backbone of our finance operations—with a primary focus on Accounts Receivable. Your work ensures accurate billing, timely collections, and clear communication with clients to support long-term financial health and client satisfaction. You’ll also manage outgoing payments, liaise with vendors, and collaborate cross-functionally to support our dynamic startup environment.
This is more than a back-office role—you’ll be a trusted point of contact for our clients, helping them understand their billing, navigate renewal options, and access the tools and pricing models that best serve their communities.

KEY RESPONSIBILITIES

Accounts Receivable (Primary Focus)

• Generate and issue customer invoices promptly and accurately
• Apply incoming payments and maintain up-to-date AR ledgers
• Monitor outstanding balances and proactively follow up on overdue invoices
• Resolve client billing issues and reconcile discrepancies
• Maintain aging reports and support month-end AR close
• Ensure detailed records of all client communications and payment arrangements

Client-Facing Financial Support

• Support clients during renewal periods, outlining available pricing packages
• Guide clients through multi-year contract options and value propositions
• Collaborate with the customer success team to ensure accurate billing aligned with client needs
• Advise eligible clients on federal funding (e.g., ISC) that may support service costs
• Conduct regular follow-ups to maintain strong client relationships and ensure satisfaction

Accounts Payable

• Process and verify vendor invoices with attention to accuracy and timing
• Match purchase orders and receipts, flagging discrepancies
• Schedule and execute timely payments via cheque, EFT, or wire transfer
• Maintain accurate vendor records, terms, and contact information
• Support AP reconciliation and reporting for month-end and audits
• Respond to vendor inquiries in a professional and timely manner