Accounts Receivable & Collection Analyst at Morningstar

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

126350.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Collections, Communication Skills, Data Management, Reporting, Process Improvement, Problem-Solving, Team Support, Attention to Detail, Organization, Microsoft Office, Excel, Outlook, ERP Systems, CRM Systems, Accounting Principles

Industry

Financial Services

Description

Job Overview The Collections Analyst is responsible for managing and improving the company’s accounts receivable process through proactive communication with clients, effective collection of outstanding balances, and maintenance of accurate financial records. This role plays a key part in supporting the company’s cash flow and ensuring a positive customer experience. Customer Communication & Collections • Contact clients regarding past-due invoices and follow up to ensure timely payments. • Respond promptly and professionally to customer inquiries related to payments and outstanding balances. • Submit invoices through client AP portals and verify receipt when necessary. • Communicate remittance details to the cash application or accounting team. • Maintain positive customer relationships while effectively managing collection efforts. Data Management & Reporting • Maintain accurate and up-to-date records of collection activity and customer communications. • Prepare documentation for third-party collection submissions when required. • Support the month-end close process by providing AR status reports and reconciliations. • Collaborate with finance and corporate teams to ensure customer master data integrity. Process Improvement & Team Support • Identify and escalate potential collection issues or risks. • Recommend process improvements to enhance collection efficiency. • Partner with internal departments (e.g., Sales, Customer Success, Accounting) to resolve payment-related issues. Required: 2+ years of experience in Accounts Receivable, Collections, or a related finance role. Strong attention to detail, organization, and follow-through. Excellent written and verbal communication skills. Ability to work independently, manage priorities, and meet deadlines. Proficiency with Microsoft Office (especially Excel and Outlook); ability to learn new systems quickly. Preferred: Associate’s or Bachelor’s degree in Accounting, Finance, or Business. Experience using ERP and CRM systems such as Oracle, and/or Salesforce. Familiarity with basic accounting and AR reconciliation principles. Demonstrated problem-solving skills and a proactive, team-oriented attitude. Compensation and Benefits At Morningstar we believe people are at their best when they are at their healthiest. That’s why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide: Financial Health 75% 401k match up to 7% Stock Ownership Potential Company provided life insurance - 1x salary + commission Physical Health Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages Additional medical Wellness Incentives - up to $300-$600 annual Company-provided long- and short-term disability insurance Emotional Health Trust-Based Time Off 6-week Paid Sabbatical Program 6-Week Paid Family Caregiving Leave Competitive 8-24 Week Paid Parental Bonding Leave Adoption Assistance Leadership Coaching & Formal Mentorship Opportunities Annual Education Stipend Tuition Reimbursement Social Health Charitable Matching Gifts program Dollars for Doers volunteer program Paid volunteering days 15+ Employee Resource & Affinity Groups Total Cash Compensation Range $74,325.00 - 126,350.00 USD Annual Inclusive of annual base salary and target incentive Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues. 001_MstarInc Morningstar Inc. Legal Entity How to Apply for a Job at Morningstar Step 1 When you find a position you're interested in, click the 'Apply' button. Please fill out this form completely, attaching your resume and cover letter in the approved format. Read the job requirements carefully and make sure to attach writing or design samples as required. Applicants must submit their resume and other information through our corporate website to be considered for a job at Morningstar. No phone calls, please. Step 2 You will receive an email notification to confirm that we've received your application. Step 3 If you are called in for an interview, a representative from Morningstar will contact you to set up a date, time, and location. Be prepared for a rigorous interview process. To make sure you're a good fit for Morningstar and we're a good fit for you, we'll schedule time for you to meet with multiple staff members at all levels of the company. Expect to return for multiple interviews as part of the process. A representative from Morningstar will contact you with the results of your interview—either with a job offer or to let you know our plans for the position. Applicants With Disabilities Who Need Accommodation Morningstar is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 312 384-3900 or email AskHR@morningstar.com and let us know the nature of your request and your contact information. Please note: We only accept calls from applicants who need accommodation related to a disability. Please, no calls with unrelated questions or requests. Please be sure to include the title and location of the open position you’re interested in when you leave a message. US Applicants: Morningstar is an E-Verify program participant. Learn more: This Organization Participates in E-Verify (English) This Organization Participates in E-Verify (Spanish) Right to Work (English) Right to Work (Spanish) EEO is the Law Pay Transparency Notice Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants. We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.

Responsibilities

The Collections Analyst manages and improves the accounts receivable process through proactive communication with clients and effective collection of outstanding balances. This role supports the company’s cash flow while ensuring a positive customer experience.