Accounts Receivable & Collections Analyst at Erie Home

Toledo, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Collections, Reconciliation, Customer Account Management, Excel, Communication, Attention to Detail, Collaboration, Problem Solving, Sage Intacct, Salesforce

Industry

Construction

Description

Description About Erie Home: Erie Home is a national roofing company with massive growth, opening approximately 20 offices in the last 12 months and estimated to open 10+ more in the next 12 months. With rapid growth, we are looking to add an Accounts Receivable Analyst to the team to help manage the increasing number of customers and transactions. The candidate would be responsible for maintaining the company’s accounts receivable records, ensuring accurate invoicing, and collaborating closely with internal and external stakeholders to optimize the collections process. Responsibilities: · Manage Accounts Receivable: Monitor and maintain the accounts receivable ledger including validation of accurate and timely posting of customer payments, adjustments, and other transactions. · Collections: Work with the 100+ branches and customers to resolve past due accounts, send reminders, and coordinate with internal resolutions team for payment plans. Assist in the escalation process for accounts that require further follow-up. · Reconciliation: Reconcile AR accounts to ensure discrepancies are identified and resolved in a timely manner. Assist in monthly, quarterly, and year-end closing activities related to accounts receivable. · Collaboration: Work closely with other departments (Sales, Installation, Customer Service, etc.) to resolve customer issues and ensure proper billing and collection practices. · Customer Account Management: Communicate with customers to clarify billing inquiries, resolve disputes, and answer questions regarding their accounts. Education and Experience: · Associate’s degree in accounting or related field · 4+ years of experience in accounts receivable or accounting preferred · Attention to detail and strong written and verbal communication skills · Strong proficiency in Excel including referencing and analyzing large amounts of data Preferred Technical Experience · Sage Intacct – ERP · Salesforce – CRM · Excel Erie Home does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, any other applicable federal, state or local protected class or other non-merit factor. If, because of a disability, you need reasonable accommodation for any part of the application process, please contact Human Resources and let us know the nature of your request and your contact information.

Responsibilities

The Accounts Receivable & Collections Analyst will manage the accounts receivable ledger, ensuring accurate posting of customer payments and resolving past due accounts. The role involves collaboration with various departments to address customer issues and optimize the collections process.