Accounts Receivable Specialist
Bollé Brands is a leading eyewear and head protection group that designs, markets, and distributes sunglasses, safety glasses, goggles, and helmets. The company has developed a particular strength in the specialty markets of snow sports, water sports, cycling, golf, tennis, running, premium fashion and sport lifestyle. Today, Bollé Brands’ products are distributed and worn all over the world. The company constantly refines its trademark combination of fashion, fit and comfort, resulting in some of the most advanced products in the industry. Excellence in product innovation and creativity is at the heart of Bollé Brands’ strategy.
Bollé Brands is seeking an Accounts Receivable Specialist, reporting to the AR Credit Manager, North America. The Accounts Receivable Specialist is responsible for multiple functions within Accounts Receivable, including the full Order to Cash process for the North America division of Bolle’ Brands. This position is located at our Carlsbad, California Bollé Brands North America headquarters.

Job Responsibilities (including but not limited to the following):

• Customer billing account maintenance including address changes and resale tax certificate collection, storage, and validation for all registered states.
• Collection calls on small balance accounts for both US and Canada.
• Maintain AR Inbox and answer incoming customer calls. Provide customers with any requested documentation, such as invoice copies, credit memos or statements.
• Research and resolve customer billing discrepancies, including processing of appropriate adjustment paperwork as deemed necessary.
• Maintain notes on customer accounts to document collection and reconciliation activity.
• Work directly with the internal sales team to help resolve any payment deductions taken on customer remittances and any next steps to resolve them.
• Process payments via NetSuite for prepayment B2B customers.
• Process customer refunds for open customer credit balances with approval.
• Credit card review and reconciliation for all consumer (D2C) and Business to Business (B2B) transactions across multiple platforms in including VISA, MasterCard, American Express and PayPal including returns, research & reconciliation of all chargebacks and cash transactions not posted.
• Prepare/assist with monthly reports as needed.

Qualifications:

Results driven professional with strong time management, problem solving skills, organizational skills with a focused attention to detail while operating in a fast-paced environment.

• Minimum 2 years previous Accounts Receivable experience preferred including billing, collections, and cash posting.
• Associate degree with an emphasis in accounting preferred but not required.
• NetSuite experience is highly desired.
• Proficient in all Microsoft Suite programs including Word & Excel
• Ability to communicate at all levels within the organization.
• Knowledge of accounting functions and related internal controls
• Knowledge of accounts receivable including cash applications, online banking, and full order to cash.
• Effective and efficient verbal and written communication.

• Customer billing account maintenance including address changes and resale tax certificate collection, storage, and validation for all registered states.
• Collection calls on small balance accounts for both US and Canada.
• Maintain AR Inbox and answer incoming customer calls. Provide customers with any requested documentation, such as invoice copies, credit memos or statements.
• Research and resolve customer billing discrepancies, including processing of appropriate adjustment paperwork as deemed necessary.
• Maintain notes on customer accounts to document collection and reconciliation activity.
• Work directly with the internal sales team to help resolve any payment deductions taken on customer remittances and any next steps to resolve them.
• Process payments via NetSuite for prepayment B2B customers.
• Process customer refunds for open customer credit balances with approval.
• Credit card review and reconciliation for all consumer (D2C) and Business to Business (B2B) transactions across multiple platforms in including VISA, MasterCard, American Express and PayPal including returns, research & reconciliation of all chargebacks and cash transactions not posted.
• Prepare/assist with monthly reports as needed