Accounts Receivable Coordinator at Cresco Labs

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

27.0

Posted On

29 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Collections, Customer Service, Financial Accounting, ERP Systems, Sage Intacct, MS Excel, VLOOKUP, Pivot Tables, Problem Solving, Analytical Skills, Written Communication, Verbal Communication, Organization, Reconciliation

Industry

Alternative Medicine

Description

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you’re interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY Cresco Labs is seeking an Accounts Receivable Coordinator to join our Finance team in Chicago, IL. This position will report to the Manager, Accounts Receivable and will be responsible for collections and customer service. Responsibilities include: ensuring that customer orders placed on credit or collection hold are quickly resolved, ensuring licenses and tax certificates are current and legitimate. In addition, working with the Sales team to resolve past due balances. The ideal candidate is a self-starter who has AR experience, is highly organized, takes initiative, is detailed-oriented, and has strong problem-solving and analytical skills. This person must be able to work efficiently and easily adapt to changing priorities. CORE JOB DUTIES Collections: Contact customers with past due balances by email or phone. Respond to customer and internal business partners’ requests, including any disputes. Reconcile customer balances to ensure accuracy. Ensure necessary audit-related documentation is appropriately archived. Regularly work with internal Sales team. Update notes daily on the collection spreadsheet and save to shared drive. Recommend customer accounts for 10 Day Demand Letter or Bad Debt write-off. Ad-hoc reporting requests and projects, as assigned. **The above is not all inclusive, this person will be responsible for other job duties as needed, including but not limited to timely responses to all audit requests. REQUIRED EXPERIENCE, EDUCATION AND SKILLS Associate or bachelor’s degree in accounting, finance, or business preferred. 5+ years of AR experience required with high volume of cash. Experience with financial accounting and ERP systems required (Sage Intacct preferred). Proficient in MS Excel (VLOOKUP, pivot tables) and MS Office. Must possess strong organizational skills and be highly detail oriented. Must be able to take initiative. Strong problem solver. Strong and clear written and verbal communication skills required. Ability to work in office and/or remotely, as required. BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range $25—$27 USD ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time. Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs’ policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.com Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career’s pages.We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.If you are in doubt, please contact us at Report-a-spam@crescolabs.com with questions.

Responsibilities

The role focuses on managing collections, resolving customer credit holds, and ensuring tax certificates are current. It involves reconciling customer balances and collaborating with the Sales team to resolve past due accounts.