Our client is seeking a detail-oriented and proactive Accounts Receivable (AR) Coordinator to join their finance team! This role is responsible for managing incoming payments, reconciling customer accounts, and ensuring timely and accurate processing of receivables. The ideal candidate will have a strong grasp of billing and collections, be comfortable working in a fast-paced environment, and possess excellent communication skills. This role offers a hybrid work model of two days from home!

REQUIREMENTS:

• 2+ years in a similar role in a high volume environment
• Strong understanding of collections and billings
• Strong team player

• Process and apply incoming payments, including EFTs, cheques, and credit cards, to the appropriate customer accounts.
• Accurately record cash receipts and ensure proper documentation of all transactions.
• Reconcile customer accounts regularly and resolve any discrepancies to maintain accurate financial records.
• Handle daily matching of payments to the system, ensuring timely updates.
• Address customer inquiries regarding account statements and discrepancies in payments.
• Investigate and resolve invoice disputes, escalating complex issues when necessary.
• Conduct regular follow-ups with customers regarding overdue invoices to support collection efforts.
• Upload invoices and related AR documentation to customer portals as required.