Job Summary: We are hiring an Accounts Receivable Coordinator to work with one of our clients in Guelph who is a health product distributor. The Accounts Receivable Clerk is responsible for managing and maintaining the financial records related to customer payments, ensuring timely collection of outstanding invoices, and maintain positive relationships with clients. This role required accuracy, attention to detail, and excellent communication skills to manage accounts effectively.
Job Type: Full-time, temporary contract until December with opportunity for extension or permanent hire.
Job Location: Guelph, ON
Shift Structure: Monday to Friday; Day Shift (100% in office)9am to 5pm
Compensation Structure: $23.00 per hour

SKILLS/QUALIFICATIONS:

Diploma in Accounting, bookkeeping, finance preferred

Previous experience in A/R Collections-3-5 years

• Experience generating and interpreting A/R reports 3-5 years

Excellent customer service experience both in person and telephone3-5 years
Proven ability to handle customer complaints and concerns-3-5 years
Advanced knowledge and proven ability in MS Word and Excel

Collecting customer payments daily via Past Due & Follow Up Reporting
Post payments from Grocery and Speciality Channel customers
Releasing held orders in the system
A/R reporting – Aging & 7 Bucket Reports
Review and ensure resolution of outstanding customer issues in a timely manner
Health food, Grocery and Mass account reconciliation
Provide account statements as needed and upon request
Processing credit card payments
Identify trends or irregularities in payment behaviour
Follow up and resolve all outstanding balances as per company policies and guidelines
Work closely with Account Managers on program details and discrepancies
Work with other departments to verify and record transactions and resolve account discrepancies
Utilize customer websites and portals to obtain information pertaining to deductions as well as entering disputes
Ensure Manufacturer Charge Back deductions are billed correctly
Perform other duties as assigned