Accounts Receivable Coordinator at Love's Travel Stops & Country Stores

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Invoice Verification, Collections, Customer Service, Communication, Problem Resolution, Data Tracking, Microsoft Office, Detail-Oriented, Time-Management, Handling Sensitive Information

Industry

Retail

Description

This is an onsite role located in Chicago, IL and will pay between $15-18/hour. Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Welcome to Love's: The Accounts Receivable (AR) Coordinator’s primary responsibility is managing accounts receivable for our clients. This position is strictly business-to-business accounts receivable (very customer-service focused). The AR Coordinator will communicate with our customers by telephone and email to recover unpaid invoices, and the AR Coordinator will use Love’s online systems for tracking and information gathering. Job Functions: Contact debtors (customers) within an assigned portfolio to facilitate the invoice verification process and payment of all invoices, and educate our clients on Love’s customers service procedures and document all calls for tracking and information gathering Handle about 75-85 outbound collections per day Handle all incoming calls from customers requesting additional documentation regarding outstanding invoices Respond to all requests in a prompt and efficient manner. Strive to achieve customer satisfaction and problem resolution on every call Work with the Credit Department by confirming the accuracy of invoices for buyouts Contact customers and clients regarding hot checks and train on proper procedures Take ownership of assigned projects to ensure superior customer service and reduce company delinquencies Meet individual and unit performance goals for Accounts Receivables as defined by management Experience and Qualifications: HS Diploma or equivalent required Bachelor’s degree in business or a related field preferred 0-1 years of related experience such as customer service or commercial (business-to-business) in accounts receivable/collections preferred Skills and Physical Demands: Hard Skills: Knowledge of Microsoft Office and Lotus Soft Skills: Detail-oriented, resourceful, and possess time-management skills, ability to maintain client focus and work with the team to solve communication problems, must be able to handle sensitive and confidential situations, ability to communicate clearly through verbal, written, and face-to-face methods and communicate clearly through verbal, written, and face-to-face methods Our Culture: Love’s has been fueling journeys since 1964. Headquartered in Oklahoma City, we operate 650+ locations in 42 states across our family of companies. We’re committed to innovation, inclusion & belonging, and making a positive impact in the communities we serve. Come see why Love’s Travel Stops & Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love’s Travel Stops & Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love’s Family of Companies: Love's Travel Stops & Country Stores, the leading travel stop network Gemini Motor Transport, one of the industry’s safest transportation companies Musket Corporation, a Houston-based commodity supply, trading and logistics expert Love’s Alternative Energy, a Houston-based leading provider of alternative fueling solutions Love’s Truck Care, the largest oil change, preventive maintenance and total truck care network Job Category: Corporate

Responsibilities

The primary responsibility is managing business-to-business accounts receivable by communicating with customers via phone and email to recover unpaid invoices and facilitate invoice verification. This role involves handling 75-85 outbound collection calls daily and responding promptly to all customer inquiries.