SYSTEM KNOWLEDGE:

• IT literate, and competent in the use of Microsoft Office software (Excel, Word, Outlook)
• Ability to work to deadlines
• Basic understanding of accounting principles
• A minimum of 6 months experience of working in an office environment

JOB PURPOSE

The Trust’s Cash Management Department is responsible for providing a quality, accurate and cost effective Treasury Management service for the Trust. Key functions include the management of the Trust’s cash-flow helping to ensure the Trust has sufficient cash to meet its financial liabilities, providing an effective and efficient accounts payable service and an accounts receivable/credit control service.
The Accounts Receivable Invoicing Assistant’s main duties will be to assist and actively support the Cash Management Manager and Team Leaders in providing a reliable, accurate and efficient service with regard to the collection of receivables and credit control, and assisting within the General Office providing information and services to patients, customers and members of Trust staff.

KEY RESPONSIBILITIES:

• Ensure compliance with Standing Financial Instructions, specified controls and agreed systems of internal check.
• Deal with patients, colleagues, customers and suppliers in a confidential and sensitive manner. This can be by telephone, email, Microsoft Teams or in person.
• Respond to routine correspondence, telephone queries and internal and external enquiries.
• Assist the Team Leaders with the reconciliation of allocated balance sheet control accounts in accordance with the timetable and laid down procedures.
• Investigate posting queries, and correct errors and omissions promptly.
• Assist with the administration of the General Office duties including reimbursement of travel claims, petty cash, telephone and desk enquiries, recording and banking of monies received.
• Receive cash, cheques and credit card payments on behalf of the Trust and accurately record their receipt, including the preparation and processing of cash sheets and routine income.
• Update and maintain guidance notes and procedures.
• Produce and send customer statements and reminder letters
• Maintain customer records, ensuring compliance with relevant procedures and legislation.
• Prepare, produce and send income invoices and credit notes from requests, schedules or similar notifications, ensuring compliance with laid down policies and procedures, including VAT implications.
• Use a number of IT systems including Unit 4 and Microsoft Office
• The post holder is expected to be able to concentrate for prolonged periods of time, and to manage interruptions that occur during the working day.
• Research and Development activities are not a routine part of the work of the Cash Management Team. However, the post holder is expected to take part in any relevant activities as required and where appropriate.