OverviewWe are seeking an Accounts Receivable Lead to take ownership of accounts receivable, customer payments, credit control, and cash collection across the business. Working closely with the founders, finance team, sales team, and wider operational teams, you will be responsible for ensuring invoices are issued accurately, payments are collected on time, customer accounts are reconciled, and overdue balances are proactively managed.This is a hands-on role suited to someone who is comfortable moving between process ownership, analysis, customer communication, reconciliation, and continuous improvement within a fast-growing e-commerce environment.

What You'll Be Responsible For• Own the overall accounts receivable function across wholesale, retail, marketplace, distributor, and other business customers• Manage the end-to-end invoicing and collections process, ensuring invoices and credit notes are issued accurately and on time• Proactively monitor outstanding balances, follow up on overdue invoices, resolve payment delays, and maintain strong customer relationships throughout the collections process• Perform regular customer account reconciliations and investigate discrepancies, short payments, deductions, chargebacks, and disputed invoices• Maintain accurate accounts receivable records, customer account information, payment terms, credit limits, and collection notes• Produce regular reporting on aged debt, cash collection, overdue balances, debtor days, payment performance, and accounts receivable risk• Collaborate with finance, sales, operations, supply chain, and customer service teams to resolve invoice queries and ensure accounts receivable processes support wider business objectives• Continuously improve accounts receivable systems, reporting, controls, and processes to support long-term business growth

What We're Looking For• Proven experience as an Accounts Receivable Lead, Accounts Receivable Manager, Credit Control Manager, Senior Credit Controller, or similar role within an e-commerce, consumer goods, retail, wholesale, or fast-growing business• Strong understanding of accounts receivable, credit control, cash collection, customer account reconciliation, and aged debt management• Hands-on experience with accounting or ERP platforms such as NetSuite, Xero, Sage, QuickBooks, or similar financial systems• Strong analytical mindset with the ability to interpret data, identify issues, and translate insights into actionable improvements• Experience managing high-volume invoicing, complex customer accounts, payment discrepancies, deductions, and invoice disputes• Comfortable operating both strategically and hands-on in a fast-moving founder-led environment

Bonus• Experience within health, wellness, supplements, consumer goods, or direct-to-consumer brands• Experience managing accounts receivable across retail, wholesale, marketplace, or distributor customers• Experience with credit risk management, customer credit limits, payment terms, and collections procedures• Experience working with multiple brands, international markets, currencies, or high-volume customer accounts