Job Ref: CG11477
Branch: Central Support Office
Location: Newcastle Upon Tyne
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 28/04/2025
Closing date: 30/05/2025

ABOUT YOU…

We’re looking for someone with previous experience in a similar accountancy role, ideally within a hospitality environment. You’ll have good knowledge of IT and Microsoft Office and have good communication skills. Attention to detail is essential to ensure accurate reporting.

ABOUT US…

At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

The role of the Accounts Receivable Manager is to manage a small team to ensure timely payment of invoices across our wide and varied hospitality group.

This will involve:

• Proactive management of all individuals responsible for debt collection across the business, taking overall responsibility for the AR of the business.
• Conducting a monthly balance sheet review of all AR accounts, and creating, monitoring and ensuring delivery of all detailed debt collection plans.
• Personally taking responsibility for the coaching of all cash collection staff in the business, demonstrated via the improvement in debt profile in key ledgers.

With other key responsibilities being:

• Assisting the team members with queries and support them with problem solving
• Posting cash and allocating cash receipts to ledger accounts across a variety of Property Management Systems
• Ensuring statements are provided to clients on a timely basis and as required by the client
• Building client relationships
• Holding regular update calls with larger groupwide account contacts to resolve issues and ultimately helping to prevent debt aging issues
• Communicating with internal front of house teams changes to billing processes and responsibility for following up on non-compliance
• Liaison with on-property teams to ensure compliance with the company processes and assisting with resolution of issues
• Ensuring weekly internal reporting is accurate, complete and provided timely
• Highlighting and escalating risks with the Group Finance Controller and/or Deputy Finance Director
• Assuring compliance with credit check policies
• Assisting with audit requests