Essential Job Functions

-Manage the monthly billing and month-end close cycle, including AR forms, deposit verification, billing validation, and account settlements.

-Review aging reports and account activity to identify and resolve outstanding balances and discrepancies.

-Process payment entries, returned payments, ACH transactions, refunds, and referral payments in line with company policy.

-Serve as the day-to-day point of contact for site business office staff on AR issues and account inquiries.

-Manage monthly Medicaid billing, including adjustments, LOA credits, and post month-end claims submission.

-Verify Medicaid eligibility, authorizations, and rates; ensure compliance with federal and state-specific payer requirements across all operating states.

-Provide onboarding and ongoing training to site staff on AR and Medicaid processes and systems.

Minimum Requirements

-Strong knowledge of Medicaid regulations, billing, and reimbursement in a healthcare setting; multi-state experience preferred.

-Experience with healthcare billing systems, claims software, and electronic remittance processing; working knowledge of basic accounting.

-Proficiency in Microsoft Excel, Word, and Outlook.

-Strong communication skills, with regular interaction across internal teams and state Medicaid agencies.

-Excellent attention to detail, analytical ability, and organizational skills.

-Self-directed, deadline-driven, and comfortable managing competing priorities.