We are hiring an Accounts Receivable Manager. This newly created position will help us establish and document our newly established AR team which has previously reported directly to our Accounting Manager. This transition will allow our accounting team to focus on more traditional accounting items. Our growing firm sends out roughly 50,000 invoices annually using automation to the greatest extent possible.
Initially, there will be some cleanup work as we create this separate team, and there will be a learning curve for our industry-specific software. However, because of our focus on automation, this will be a small, professional team. This is an excellent opportunity for someone who regularly asks themselves “Why do we have to do that manually?”

REQUIREMENTS:

• Bachelor’s degree
• Five or more years of experience in AR
• Three years or more years of experience supervising AR staff
• Experience with working with coders and with writing code and/or specifications for code
• Knowledge of APIs a plus
• Experience writing procedures
• Experience with ChargeOver (or other invoicing software) a plus
• Process-oriented

• Supervise, mentor, and motivate the AR team, ensuring they are trained to meet departmental goals
• Produce invoices using automation and scripts to the greatest extent possible
• Oversee the accounts receivable processes including quarterly billing of customers and monitoring and collection of outstanding balances
• Timely posting of client payments (checks, ACH to bank, from 3rd Party Processors (Dex and Stripe))
• Process credit card payments when necessary to resolve past due balances
• Post record-keeper payments by source and client
• Follow-up on overdue invoices including sending statements to clients, resigning from engagements, and sending accounts to collections
• Periodically reconcile our workflow management system and proposal system to invoices issued
• Answer client and account manager questions about invoices
• Investigate and resolve billing discrepancies and customer disputes
• Process client refunds as needed
• Maintain a productive relationship with our accounting department
• Other responsibilities as appropriate and as time permits