JOB SUMMARY

The Accounts Receivable Supervisor is responsible for overseeing the daily operations of the AR team, ensuring timely and accurate invoicing, collections, and cash application. This role plays a critical part in optimizing cash flow, minimizing credit risk, and supporting the financial integrity of the company. The ideal candidate is detail-oriented, results-driven, and capable of leading a team in a fast-paced, high-volume environment.

QUALIFICATIONS

• Bachelor’s degree in Accounting, Finance, or related field preferred; relevant experience may be considered in lieu of degree.
• 6+ years of experience in accounts receivable or accounting, including 2+ years in a supervisory or lead role.
• Experience in a manufacturing or industrial environment strongly preferred.
• Proficient in Microsoft Excel and ERP systems (e.g., SAP, Oracle, or similar).
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills, with a customer-first mindset.
• Ability to manage multiple priorities and meet deadlines in a fast-paced setting.

• Supervise and support the AR team in processing customer invoices, cash applications, and collections activities.
• Monitor and optimize Days Sales Outstanding (DSO), including identifying areas of opportunity in customer/vendor relationships and driving change/improvements.
• Monitor accounts receivable aging and proactively manage collection efforts to reduce past-due balances.
• Coordinate resolution of billing issues, payment discrepancies, and customer disputes.
• Establish and maintain internal controls, standard operating procedures, and reporting practices for AR functions.
• Partner with Sales, Customer Service, and Operations to ensure customer accounts are maintained accurately and disputes are resolved quickly.
• Provide training, coaching, and performance feedback to AR team members to support development and team performance.
• Prepare and analyze AR reports and metrics for Finance and Leadership.
• Assist in month-end close activities including account reconciliations and audit support.