JOB SUMMARY

The Accounts Receivable (AR) Manager will oversee all receivables operations, ensuring accuracy, timeliness, and strong cash collections across multiple entities. This high-visibility role will be responsible for managing AR staff, driving reductions in Days Sales Outstanding (DSO), implementing process improvements, and partnering with Sales and Operations to resolve disputes and strengthen customer relationships. The AR Manager will report directly to the Corporate Controller and serve as a key contributor to cash flow optimization and financial health.

QUALIFICATIONS

Bachelor’s degree in Accounting, Finance, or related field strongly preferred
5–7 years of progressive AR/credit/collections experience, with at least 2 years in a supervisory/manager role.
Strong knowledge of AR processes, credit risk management, and collections strategies.
Proven ability to reduce DSO and improve AR health through measurable outcomes.
Experience in manufacturing/distribution environments strongly preferred.
ERP proficiency (Microsoft Business Central, NetSuite, or similar); Excel advanced skills required.
Strong leadership, communication, and problem-solving skills.
Track record of implementing process improvements and automation in AR.

SKILLS

Sense of Urgency – Drives prompt collections and resolves AR issues quickly.
Accountability – Holds team responsible for KPIs and deliverables.
Problem Solving – Identifies and addresses root causes of collection and invoicing issues.
Attention to Detail – Ensures accuracy in invoicing, application, and reconciliations.
Leadership – Builds, coaches, and motivates a strong AR team.
Process Discipline – Implements and enforces standardized AR processes.
Cross-Functional Collaboration – Partners effectively with Sales, Ops, and Finance

EDUCATION /EXPERIENCE

Bachelor’s degree in Accounting, Finance, or related field strongly preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. AR Operations Oversight
   Direct daily AR activities including invoicing, cash application, credit management, and collections.
   Ensure customer accounts are reconciled accurately and unapplied cash is resolved promptly.
   Maintain AR subledger integrity and ensure proper tie-out to the general ledger.
   Drive cash application across all channels to 90% auto-match on day one; clear unapplied cash within 5 business days; reconcile deposits daily and tie AR subledger to the GL.
   Own the end-to-end AR cycle: post all invoices within 24 hours of shipment; deliver via portal/email within 2 hours of posting; clear weekly unposted-invoice exceptions by next business day.

3. KPI MANAGEMENT & ACCOUNTABILITY

Define and track AR KPIs: DSO, % current AR, collection efficiency, unapplied cash, and dispute cycle time.
Provide daily and weekly reporting to the Controller and CFO on AR performance and trends.
Hold AR staff accountable to performance targets through structured dashboards and reviews.