Job Description

Roles & Responsibilities

• Manage receivables, ageing reports, invoices & outstanding payments
• Analyse customer payment behaviour and plan effective follow-ups
• Handle high-value customers strategically without affecting business relationships
• Negotiate payment plans and improve collections
• Coordinate with Sales & Warehouse before releasing products to customers with outstanding balances
• Monitor credit limits, overdue accounts & payment commitments
• Handle payment disputes and account reconciliation
• Prepare collection reports and escalate critical accounts