Key Responsibilities

• Allocate customer receipts accurately and on time, ensuring accounts are up to date
• Prepare bank journals and complete bank reconciliations across multiple bank accounts
• Investigate and resolve unallocated cash and reconciling items
• Resolve first-contact customer enquiries efficiently and professionally
• Maintain Vendor Master Data and use systems and technology to manage work tasks and update records
• Escalate work tasks as appropriate to ensure timely resolution
• Support process improvement initiatives within the Shared Service
• Manage the Accounts Receivable inbox, delegating requests appropriately
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