Accounts Receivable & Payable with French at WNS Global Services

Bucharest, , Romania -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Accounts Payable, French, English, Communication, Problem-Solving, ERP Systems, SAP, Oracle, MS Office, Billing, Collection, Query Management, Invoice Processing, Data Verification, Customer Service

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.About WNS Romania:WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes. We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals. We are most admired for our people, partnership approach, performance and domain expertise. You will enjoy:• Bonuses for your results• A great office, a friendly atmosphere and a multinational environment• Wide range of development and training options (including soft skills and language courses) Job Description He/She will be handling activities related to Accounts Payable and Accounts Receivable as follows: Accounts receivable (Billing, Collection) & Query management: Monitor generic mailboxes and system on a daily basis for billing requests Verify billing requests including supporting documentation and raise query to the requester for any mismatch identified Issue invoices and credit notes Create manual sales order and support bot creation Check billing due list on a daily basis Send billing documents as per normal process/instructions received to end customers/affiliate representatives/requester Maintain and report track of all billing requests and status/progress Analyze customer accounts to identify outstanding items Initiate pre-collection notices for list of key customers provided by the client Initiate collection/dunning letters via e-mail for outstanding items Update collection chase list/worklist with actions taken Follow-up/initiate escalations as per agreed collection strategy Based on answer received from end customer align further actions with client (eg. payment plan) Monitor generic mailboxes and system on a daily basis for queries Triage and allocate all incoming queries Respond to customer invoicing inquiries Solve inquiries related to invoice copy Redirect administrative and commercial queries to client and mark invoice as queried in ERP Manage and solve queries related to billing, collection and account reconciliations Maintain and report track of all incoming queries and status/progress Follow up on unsolved inquiries Escalate unresolved issues to client Accounts payable (PO invoice processing) & Query management: Daily monitor system for PO invoices Verify data captured through OCR and amend if necessary Input data related to invoice document Match invoice data with PO details Raise query for mismatches Follow-up on queries raised and not responded Post invoices if needed Monitor system on a daily basis for queries Triage and allocate incoming queries (calls, system) Raise query in the ticketing system for incoming inquiries via calls Solve and/or redirect to appropriate departments queries related to payments, vendor master data updates, invoice status, technical support for PR/PO Provide resolution for the redirected queries Maintain and report track of all incoming queries and status/progress Follow up on unsolved inquiries Escalate unresolved issues to client Qualifications Advanced language skills in French & English ; Previous experience in F&A on OTC, preferable also in PTP Proficiency in ERP systems (e.g., SAP, Oracle) and MS Office tools. Strong communication and problem-solving skills.

Responsibilities

The role involves handling activities related to Accounts Receivable and Accounts Payable, including billing, collection, and query management. The candidate will monitor mailboxes, verify billing requests, issue invoices, and manage queries related to payments and vendor data.