Full job description

Role Title: Accounts Receivable Clerk

Reports to: Accounts Receivable Supervisor

Location: Peterborough (hybrid)

Purpose of the Role

• Ensure appropriate due diligence and authorisation processes are followed for the opening and ongoing management of customer credit accounts.
• Maintain effective credit control procedures to minimise outstanding debtor balances and support healthy cash flow.
• Adhere to established financial controls, accounting procedures, and internal policies to ensure accuracy, compliance, and good governance.

Key Responsibilities

• Maintain customer ledgers to a consistently high standard, ensuring records are accurate, up to date, and supported by clear account notes.
• Process customer receipts and daily banking transactions accurately and in a timely manner, ensuring correct allocation and full reconciliation of sales ledger entries.
• Prepare and post journals as required and raise recharge or ad hoc invoices.
• Work closely with internal stakeholders to investigate and resolve invoicing discrepancies and data errors.
• Proactively chase overdue invoices and outstanding payments through telephone and email communication, ensuring payments are received within agreed credit terms.
• Perform credit checks for new customers and assist in assessing creditworthiness in line with company procedures.
• Respond promptly and professionally to internal and external queries relating to customer accounts, payments, and outstanding balances.
• Support continuous improvement initiatives to enhance accounts receivable processes and controls.

Key Relationships

• Build and maintain effective working relationships with customers, colleagues, suppliers, and external stakeholders.
• Develop strong relationships with account holders to facilitate timely payment and effective issue resolution.
• Collaborate with finance and operational teams to ensure accurate and efficient account management.

Key Characteristics for Success

• Strong customer service focus with a professional and approachable manner.
• Effective problem-solving skills with the ability to identify issues and implement practical solutions.
• Commitment to continuous improvement and delivering high-quality outcomes.
• Ability to manage workload effectively, meet deadlines, and support team objectives.
• Strong attention to detail and accuracy.
• Good communication and relationship-building skills.
• Proactive and organised approach to work.
• Ability to work both independently and as part of a team.
• Happy to look at graduates or candidate who are looking for a finance in accountancy.

If you are interested, please apply for the role -