Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Accounts Receivable – Senior Process Associate –Italian – Hybrid Bucharest

Responsibilities

• Manage the reception of the claims and indexing with accuracy and respecting the deadlines
• Check portals for claims download
• Check the processed Customer Service Billing documents and send for processing to Cash App
• Close alignment with Claim team, Collections, Cash App, accounts
• Manage the settlement accurately between Customer Service Billing documents and its agreements in SAP
• Support team priorities and initiatives and effectively manage workload.
• Assist in SOP (Standard Operating Procedures) creation and updating.
• Deliver the required data for audit purposes.
• Ensure Key Metric’s are met, and service is delivered to end users as expected.
• Daily usage of client’s tools for the assigned activities
• Implement improvements to current processes.

Qualifications we seek in you!

Minimum qualifications

• Very Good Written and Verbal Communication skills
• Proficient in MS Office applications, especially in MS excel.
• Accounting knowledge – basic level (would be a plus);
• SAP knowledge (represents an advantage);

Preferred qualifications
University student/ graduate (Economic studies - may be an advantage)

What can we offer?

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
JobSenior Process Associate
Primary LocationRomania-Bucharest
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingJan 16, 2025, 6:21:48 AM
Unposting DateFeb 15, 2025, 12:29:00 PM
Master Skills ListOperations
Job CategoryFull Tim

• Manage the reception of the claims and indexing with accuracy and respecting the deadlines
• Check portals for claims download
• Check the processed Customer Service Billing documents and send for processing to Cash App
• Close alignment with Claim team, Collections, Cash App, accounts
• Manage the settlement accurately between Customer Service Billing documents and its agreements in SAP
• Support team priorities and initiatives and effectively manage workload.
• Assist in SOP (Standard Operating Procedures) creation and updating.
• Deliver the required data for audit purposes.
• Ensure Key Metric’s are met, and service is delivered to end users as expected.
• Daily usage of client’s tools for the assigned activities
• Implement improvements to current processes