Accounts Receivable Specialist at ARUZA PEST CONTROL

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Collections, Invoicing, Cash Application, Reconciliation, DSO Management, Negotiation, Problem Solving, Data Analysis, Process Improvement, Excel, ERP Systems, Customer Outreach, Reporting, Attention To Detail, Follow-Through

Industry

Consumer Services

Description

Description Aruza is a people-focused organization dedicated to providing exceptional pest control services while fostering personal and professional growth for our team members. We are a dynamic and fast-growing organization at the forefront of transformational change. We are committed to process improvement, innovation, and building a talented team to drive our mission forward. The Accounts Receivable & Collections Specialist owns the end-to-end AR cycle, with a strong emphasis on proactive collections and customer outreach. This role is responsible for improving cash flow, reducing aged receivables, and ensuring billing accuracy. The ideal candidate is both analytical and action- oriented, with the ability to manage data while confidently engaging customers to resolve outstanding balances. Success Profile Is comfortable making outbound collection calls and following up Takes ownership of results and is motivated by improving cash flow and reducing past-due balances Communicates confidently and professionally, even in difficult collection conversations Thrives in a fast-paced, metrics-driven environment Enjoys solving problems and working cross-functionally to resolve issues Key Responsibilities: Accounts Receivable Operations Ensure accurate and timely invoicing with a target of 99%+ billing accuracy Manage aging buckets (30/60/90+), driving reductions in past-due balances Own and improve key AR metrics, including: Days Sales Outstanding (DSO) Aging percentages across all buckets Cash application turnaround time Perform daily cash posting and account reconciliations Collections & Customer Outreach (Core Focus) Execute outbound collection calls and emails to resolve past-due accounts Develop and implement structured collection strategies to reduce delinquency Negotiate payment plans and resolve customer billing issues professionally Maintain detailed records of collection activity and follow-ups Collaboration & Reporting Conduct monthly aging reviews with branch managers and implement action plans Partner with Operations to resolve billing disputes and prevent recurring issues Prepare and present monthly AR dashboards highlighting trends and risk exposure Serve as liaison to outsourced and third-party collections agencies Process Improvement & Compliance Identify automation and process improvement opportunities Support month-end close with accurate AR reconciliations Assist with audits and ensure adherence to internal controls Requirements Customer-service mindset with confidence handling difficult collection conversations 5+ years of progressive Accounts Receivable experience, including direct collections responsibility Experience in a multi-location, service-based, or route-driven business strongly preferred Demonstrated success reducing DSO and improving aging performance Strong analytical skills with the ability to interpret and act on financial metrics Advanced Excel skills; experience with ERP/accounting systems Excellent communication, negotiation, and problem-solving skills Highly organized with strong attention to detail and follow-through Aruza Pest Control is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Responsibilities

This role manages the end-to-end Accounts Receivable cycle, focusing heavily on proactive collections, customer outreach, and improving cash flow by reducing aged receivables. Key duties include ensuring billing accuracy, executing collection strategies, performing cash posting, and collaborating cross-functionally to resolve disputes.