Accounts Receivable Specialist - B2B SaaS at Jacobian

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

B2B SaaS Billing, Accounts Receivable, Collections, Multi-currency Invoicing, ERP Systems, SaaS Billing Platforms, Excel, Google Sheets, Financial Reconciliation, DSO Tracking, AR Aging Analysis, Dunning, Customer Dispute Resolution, Month-end Close, Multi-entity Accounting, Professional Communication

Industry

Hospitals and Health Care

Description

About Jacobian Jacobian empowers physicians to deliver diagnostic excellence for every patient. We bring together Smart Reporting and Fluency for Imaging — the Best in KLAS radiology reporting solution (ranked #1 in Speech Recognition: Front-End Imaging five consecutive years, 2022–2026, and originally from M*Modal) — into a single AI-powered diagnostic reporting platform. Our guiding philosophy, "Intelligence Amplified," is about enhancing, not replacing, clinical expertise. We're a fast-growing, global team spanning roughly 10 countries, ranked #2 in the US and #1 in ANZ (Australia/New Zealand), and we partner with major imaging providers including Siemens, Canon, and GE. At Jacobian, our people are the heart of our journey: we foster a culture of innovation, collaboration, and empathy, and we're a mission-driven team that values trust, quality, collaboration, and innovation. Role summary As Accounts Receivable Specialist, you'll own the day-to-day billing and collections cycle for our B2B SaaS business across our US and Australian (ANZ) operations — issuing accurate subscription invoices, applying cash, and keeping accounts receivable current and clean. This is a hands-on operating role for someone who likes ownership of a well-run process, clear close deadlines, and direct contact with enterprise customers and internal teams. This is a hybrid role (2–3 days/week in our Pittsburgh office), with standard US business hours and occasional early mornings or late afternoons to connect with our Australian customers, especially around month-end. What you'll do Run billing and collections across our US and Australian entities, including multi-currency (USD/AUD) invoicing and time-zone-aware collections follow-up. Generate and issue accurate customer invoices for SaaS subscriptions, renewals, usage/overage, and professional services, in line with signed contracts and order forms. Own collections: monitor AR aging, run dunning, follow up on past-due accounts, resolve disputes, and negotiate payment plans where needed. Apply incoming payments (ACH, wire, credit card, check) and reconcile them against open invoices; investigate short-pays and discrepancies. Maintain the AR sub-ledger, reconcile AR to the GL, and support a timely month-end close. Partner with Sales, Customer Success, and RevOps on billing changes, renewals, and dispute resolution. Maintain accurate customer billing records in the billing system / ERP. Track and report on DSO, collections effectiveness, and aging; flag risk early. Support internal and external audits with clean, well-organized documentation. Identify and drive billing-process and automation improvements. 2-5 years of billing, accounts receivable, and/or collections experience in a B2B SaaS or subscription business (order-to-cash / recurring revenue). Hands-on with an ERP (e.g. NetSuite, QuickBooks) and a SaaS billing platform (e.g. Stripe, Zuora, Chargebee, Bill.com). Multi-entity/ multi-currency billing exposure (USD / AUD). Strong Excel/ Google Sheets experience; comfortable managing high invoice volumes and reconciling at scale. Clear, professional written and verbal communication for customer-facing collections. High accuracy and attention to detail; reliable against recurring close deadlines. Nice to have Familiarity with SaaS metrics (ARR, MRR, churn) and how billing feeds them. Exposure to US sales tax and Australian GST on software. Experience in healthcare technology or another regulated environment; awareness of data-handling expectations (e.g., HIPAA, ISO 27001) CRM exposure (Salesforce or HubSpot) Associate's or Bachelor's in accounting, finance, or business (equivalent experience accepted). Join a fast-growing, mission-driven team shaping the future of AI in radiology - building products that improve workflows and patient outcomes worldwide Work from our Pittsburgh, PA office at Bakery Square on a hybrid schedule (2-3 days per week in-office) Comprehensive health insurance (Health, dental & vision) effective from day one 401(k) with 5% employer match 20 days PTO + separate sick leave

Responsibilities

Manage the end-to-end billing and collections cycle for B2B SaaS operations across the US and Australia. This includes issuing subscription invoices, applying payments, and reconciling the AR sub-ledger to the general ledger.