WHAT IS CIVIE?

CIVIE offers physicians the building blocks to improve every aspect of their operations. From workflows and analytics to patient interactions, we bring the latest technologies to maximize performance, grow profitability and remain independent.
You will join a team that is passionate about our mission, are experts in their fields, and value innovation that moves the needle for our partners and industry. If what we are doing excites you, we would love to talk to you. Come work with us!

WHAT WE ARE LOOKING FOR

We are looking for a detail-oriented and proactive Accounts Receivable Specialist to support collections and billing operations. This role is responsible for following up on outstanding accounts, ensuring timely collection of payments, and maintaining accurate records of client communications and account statuses. The ideal candidate will be skilled in verbal and written communication, highly organized and comfortable engaging with clients, vendors and payers to resolve payment issues.

• Perform follow-up activities on outstanding accounts to ensure timely collection of payments
• Contact clients, payers, or third-party vendors via phone, email and written correspondence
• Research and resolve denied, underpaid, or unpaid claims in a timely and efficient manner
• Work collaboratively with internal departments to resolve billing discrepancies or missing documentation
• Document all follow-up activity accurately and thoroughly in the system
• Analyze trends in payment delays and escalate recurring issues as needed
• Meet or exceed daily and monthly productivity and quality standards
• Perform other related duties as assigned