Responsibilities

• Prepare, issue, and process customer invoices accurately and on time.
• Record and apply customer payments to the appropriate accounts.
• Monitor outstanding invoices, account balances, and payment due dates.
• Follow up with customers regarding overdue invoices and outstanding balances.
• Reconcile customer accounts and investigate payment discrepancies.
• Review accounts receivable records for accuracy, completeness, and consistency.
• Respond to customer inquiries regarding invoices, payments, balances, and account information.
• Coordinate with internal teams to resolve billing, payment, and account-related issues.
• Maintain accurate and organized accounts receivable records and documentation.
• Prepare accounts receivable reports, aging reports, and payment summaries.
• Assist with cash application and payment reconciliation processes.
• Support monthly and year-end closing activities related to accounts receivable.
• Monitor accounts for unusual activity, discrepancies, or potential collection issues.
• Assist with audits by providing accounts receivable documentation and supporting information.
• Maintain confidentiality when handling customer and financial information.
• Identify opportunities to improve billing, collection, and accounts receivable processes.
• Meet established deadlines and ensure timely completion of accounts receivable activities.

Required Skills

• Strong knowledge of accounts receivable, invoicing, and payment processing.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Good understanding of accounting principles and financial processes.
• Proficiency with Microsoft Excel or Google Sheets.
• Experience using accounting software, ERP systems, or financial management platforms.
• Strong reconciliation and problem-solving abilities.
• Ability to identify and resolve billing and payment discrepancies.
• Strong numerical and analytical skills.
• Excellent written and verbal communication skills.
• Strong customer service and follow-up skills.
• Ability to manage multiple accounts, invoices, and deadlines simultaneously.
• Strong confidentiality and information-handling skills.
• Ability to work independently and collaborate effectively with internal teams.