Accounts Receivable Specialist at GBJ INC

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

23.0

Posted On

10 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Collections, Revenue Operations, Aging Management, Cash Application, Billing, Invoice Processing, Communication, Problem-solving, Attention To Detail, Organization, Excel, Reporting, Data Analysis, Process Improvement

Industry

Ground Passenger Transportation

Description

Description Accounts Receivable Specialist (AR Coordinator and Revenue Operations) Position Summary We are seeking a detail-oriented Accounts Receivable Specialist to support AR aging management and cash application. This role focuses on accuracy, timely customer payments, and strong communication with customers and internal teams. The position serves as a key link between Accounting, Operations, Dispatch, and Customers to ensure invoices are issued accurately, disputes are resolved promptly, and payments are received within term. This role plays a critical part in reducing aging balances and improving the company’s Days Sales Outstanding (DSO). * This position is on-site (No remote work Key Responsibilities 1. Accounts Receivable Management & Collections • Review AR aging reports and prioritize past due balances. • Follow up with customers on outstanding invoices and payment status. • Respond to customer inquiries and resolve billing issues. • Track recurring issues and identify process improvements. • Escalate high-risk or long-outstanding balances. • Post and apply payments accurately in QBs. • Support month end close and reporting. 2. Revenue operations support • Assist in closing trips in the reservation system. • Prepare and issue accurate customer invoices. 3. Operational Coordination • Work closely with Operations and Dispatch to resolve invoice questions. • Ensure required documentation is complete and accurate. • Address issues such as missing documentation and rate discrepancies. 4. Customer Communication • Maintain clear and professional communication with customers. • Build relationships with customer AP contacts. • Serve as a reliable point of contact for AR matters. 5. Reporting & AR Performance Tracking • Assist with tracking key AR metrics such as Days Sales Outstanding (DSO) and Aging categories. • Monitor reduction in balances over 60 and 90 days. • Track time to resolve invoice disputes and collection effectiveness. • Provide feedback to management on trends impacting cash collections and Customer communication. 6. Process Improvement • Identify root causes of delayed invoices or payments. • Recommend improvements to billing processes, and internal coordination. • Support ERP or system improvements related to AR. Requirements Qualifications Education • Associate or bachelor’s degree in accounting, Finance, Business Administration, or related field preferred. Experience • 2 or more years of experience in Accounts Receivable or Revenue operations, Experience with ERP or accounting systems preferred. Skills • Clear and professional communication skills. • Strong attention to detail and problem-solving. • Strong organization and follow-up discipline. • Proficiency with Excel. Reporting Structure Reports to: Controller or Chief Financial Officer Works closely with: Accounting / Billing team, Operations / Dispatch teams and Sales / Customer service teams. Benefits: Medical (Employer will pay 75% of EE coverage) Dental & Vision Short-term disability/Long-term disability Accident Critical Illness 401K with Employer match PTO

Responsibilities

The Accounts Receivable Specialist manages aging reports, collections, and cash applications while ensuring accurate invoicing and timely payment. This role coordinates with operations and dispatch teams to resolve billing discrepancies and improve overall revenue performance.