ABOUT THIS OPPORTUNITY:

GoEngineer is looking for a new Accounts Receivable Specialist to be part of our fast-moving receivables team.
We are looking for someone who has a blend of professional communication skills, possesses problem-solving prowess, and is exceptionally organized.
In this role, someone who has confidence and comfort with daily outreach to receive payments, both over the phone and via email, is required. Additionally, excellent time management and follow-up skills are important to this role. You will work with a collaborative, down-to-earth team, and we value open communication.
This role has a steady flow of day-to-day predictability, but there are always new challenges and unpredictable conversations that arise, so someone who can ebb and flow between routine and variability would shine.

WE ARE LOOKING FOR CANDIDATES WITH THE BELOW SKILLS & TRAITS:

• You are skilled at navigating tough conversations, able to handle them with clarity, kindness, professionalism, and confidence.
• You know how to keep things moving and organized, even when priorities shift quickly.
• You are curious, adaptable, and comfortable with change, whether it’s a new tool, a new policy, or a new team project.
• You can self-motivate when the day-to-day is more routine and heavier on the details.
• You enjoy working with a collaborative team, able to support others as they need, seek to add to the team culture, and value open communication and feedback.

We are looking for candidates with the below experience:

• 1+ year(s) of accounting, bookkeeping, collections experience, or similar.
• Strong attention to detail and time management skills.
• Comfortable juggling multiple systems and tasks.
• Microsoft Office know-how (especially Excel and Outlook).
• NetSuite experience is a plus, but not required.
• Associate Degree in Accounting or equivalent professional experience preferred, but not required.

• Reach out to customers (businesses and individuals alike) to collect on past-due balances.
• Handle incoming calls, emails, and customer requests (W9s, tax forms, new customer setup, etc.)
• Stay on top of follow-ups and make sure invoicing goes out accurately and on time.
• Keep our systems and information accurate and organized by verifying customer data and entering journal entries as needed.
• Use your judgment and empathy to navigate a range of customer situations while navigating the receipt of payments due.