Description
Impact a Seeking an Accounts Receivable Specialist to join our nationally ranked Best and Brightest workplace!
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has historically seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.
Impact Timeline Video – 2024

OVERVIEW

We are looking for experienced Accounts Receivable professionals to contact external clients with outstanding balances owed via phone and email. Accounts Receivable Specialists will be responsible for ensuring timely payments from assigned accounts, maintaining client relationships, and report on collection activity and accounts receivable status.

Responsibilities

• Conduct outbound phone calls to assigned delinquent accounts to collect payments
• Work with sales and sales management to accelerate collection process
• Overcome client objections with creative problem-solving to effectively collect payments
• Establish and maintain effective and cooperative working relationships with internal and external customers
• Communicate with Accounts Receivable team and other departments to resolve account discrepancies and customer disputes
• Processing customer payments

• Conduct outbound phone calls to assigned delinquent accounts to collect payments
• Work with sales and sales management to accelerate collection process
• Overcome client objections with creative problem-solving to effectively collect payments
• Establish and maintain effective and cooperative working relationships with internal and external customers
• Communicate with Accounts Receivable team and other departments to resolve account discrepancies and customer disputes
• Processing customer payment