Accounts Receivable Specialist at Infobip Ltd - Australia

Curitiba, Paraná, Brazil -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dunning Procedures, Collection Procedures, Client Communication, Bill Disputes Resolution, Usage Report Reconciliation, Revenue Analysis, Prepaid Balance Analysis, Doubtful Debt Management, Write-offs Management, LPC Calculations, Master Data Management, Salesforce, Tesorio (Collections Tool), Stakeholder Management, Dispute Management, Advanced English

Industry

IT Services and IT Consulting

Description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. As a Accounts Receivable Junior Specialist at Infobip, you will be in the Order to Cash part of the team, which handles monitoring and billing, sending invoices, reconciling usage reports, analyzing revenue and prepaid balances, and communicating with clients regarding payment concerns while collaborating with various internal teams. Key responsibilities: Strictly Following internal dunning and collection procedures to ensure payment on, or before the due date as per customer agreements Continuous communication with the clients through over calls and emails to understand their concerns in terms of bill disputes, bill break-up summary & any other specific requirements of the customers for processing the payments Actively maintaining customer base of minimum 300 C/B Segment Customer In-Depth knowledge of collection procedure and implementation within her/his customer portfolio Actively managing doubtful debt and write-offs, and LPC Calculations Management of Customer Collections Master Data In Salesforce Accurate tagging of customers and invoicing in Tesorio (Collections Tool). Internal Stakeholder Management Internal/External escalations Dispute Management More about you: Advanced English and Portuguese is required for this role. Experience in communicating with clients via email, phone and online meetings. Bachelors degree on Accounting or Finances (plus) Great communication skills with internal and external stakeholders Knowledge in collections and Billing management. Knowledge of MS Office tools - especially Excel Demonstrated ability to work both independently and as part of a team. Enthusiasm for learning and adapting to new challenges. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process. We believe technology should unite people, not create distance. That’s why we make advanced communication solutions available to businesses of all sizes, everywhere - empowering them to connect with their customers in ways that feel natural, personal, and meaningful. Because the future of communication belongs to all of us. Economy 4.0: The Future of Communication | Official Documentary | CBS News From a Croatian startup to a global leader, we’ve grown by seizing opportunities - and now it’s your turn. With 3,500+ peers in 75+ locations, Infobip is powered by diversity, innovation, and cross-border collaboration. Here, you’ll connect with talented colleagues worldwide, learn from different perspectives, and grow beyond boundaries. Learn more 👉 Life at Infobip - Infobip Great work happens when you feel valued, supported, and motivated. That’s why our benefits are built to help you thrive - at work and beyond. Enjoy flexible work arrangements, Employee Stock Ownership Plan (ESOP), competitive salary and rewards, and time off when it matters most. Grow your career with internal mobility, mentorship, and global opportunities in our hubs worldwide. Join a company that values your growth, well-being, and success. Explore more 🌱 Working at Infobip - Infobip We've built something special here - a place where you can thrive personally while turning creative ideas into groundbreaking reality. And how do we make sure this empowering environment keeps supporting you? By staying true to our principles - every day, every step of the way. Learn more about our culture 🔗 Principles - Infobip

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Responsibilities

The specialist will manage the Order to Cash process, focusing on monitoring, billing, sending invoices, reconciling usage reports, and analyzing balances. Key duties include strictly following dunning and collection procedures and maintaining continuous communication with clients regarding payment concerns.