Accounts Receivable Specialist at Jamf Australia

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Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Billing, Accounts Receivable, Collections, Customer Service, Problem Solving, Analytical Skills, Time Management, Communication, Excel, Oracle, Salesforce, Data Processing, Organizational Skills, Cash Application, Dispute Resolution, Process Optimization

Industry

Software Development

Description

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Accounts Receivable Specialist is responsible for the end-to-end management of billing, collections and cash application activities for customers across assigned regions, ensuring accurate invoicing, timely collection of outstanding balances and prompt resolution of billing inquiries. This role involves working directly with customers and internal stakeholders to manage delinquent invoices, support accounts receivable requests and maintain strong cross-functional relationships, while demonstrating a high level of accuracy, efficiency and professionalism. The specialist operates independently, supports cash-flow objectives and ensures compliance with company policies, controls and audit requirements across multiple geographies. This role is offered as a hybrid in Brno, Czechia. We are only able to accept applications for those based in Czechia or who have sponsorship to live and work in Czechia. #LI-Hybrid What you can expect to do in this role: Process daily billings across global entities, ensuring accurate and timely order, subscription and invoice management. Investigate and resolve billing errors, Oracle interface issues and subscription discrepancies. Upload invoices to customer billing portals, support consolidated billing requirements. Provide invoice copies, statements and supporting documentation as requested. Proactively contact customers regarding overdue balances and follow up on delinquent invoices. Respond to customer inquiries within defined SLAs, maintaining clear documentation and audit trails. Reconcile customer statements and accounts, complete customer and vendor forms and support credit hold and dispute resolution activities. Apply customer payments to open invoices, investigate unapplied or unidentified cash and clear balances within defined timelines. Review remittance information, bank statements and payment files to ensure accurate cash matching and posting. Perform month-end accounts receivable close activities, including aging reviews and reconciliations. Maintain accurate and complete records across all systems. Collaborate closely with Sales, Revenue Accounting and Order Management to resolve customer issues and support business operations. Contribute to continuous improvement initiatives, including process optimisation and system enhancements. What we are looking for: Minimum of 2 years’ experience in billing, accounts receivable or collections, preferably with global customer exposure. Professional working proficiency in English. Demonstrated ability to accurately process a high volume of data and manage multiple tasks in a fast-paced environment. Strong organisational, analytical and time management skills. Excellent written and verbal communication skills. Strong customer service and problem-solving abilities. Proficiency in Excel and experience with billing/AR systems (e.g. Salesforce, Oracle). Ability to work independently and as part of a team. EDUCATION Bachelor’s Degree in Accounting, Finance, or related field. Why Jamf? Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. Benefits are a critical part of the “whole employee experience”. Our benefits package includes generous paid time off, including VTO, health and mental health benefits, retirement and more. 30 days of holiday, 3 sick days, 3 paid days to volunteer, 1 additional day off. What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

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Responsibilities

The Accounts Receivable Specialist manages billing, collections, and cash application activities, ensuring accurate invoicing and timely collection of outstanding balances. This role involves direct interaction with customers and internal stakeholders to resolve billing inquiries and maintain strong relationships.