Join Keelings! You will be part of a passionate team of people and a growing business. Come on the journey with us where you will grow and develop and truly feel a sense of belonging. At Keelings, we don’t just grow quality fresh produce, we also nurture people and their professional development. The Keelings family always employ the best people for the job, the key to our success is the quality of the people we employ.

KEY SKILLS & KNOWLEDGE

Excel / Credit Control experience / Telephone etiquette

EDUCATION & QUALIFICATIONS:

Minimum of two years’ experience in Credit Control is desirable
A self-starter with an ability to work on their own initiative
Customer focused
Excellent Attention to detail
Excellent communication skills / Confident Phone Manner
Excellent working knowledge of Excel
Multi-tasking abilities are a must for this fast paced environment

PURPOSE OF THE ROLE:

To manage accounts dedicated to the role in a professional and timely manner working to a very high standard to deliver strong results for the relevant customers internally and externally. The collection of funds due on the nominated debtors accounts / ledger must be timely and efficient and at all times working to maximise cash flow and minimising bad debt risk.

KEY ACCOUNTABILITIES & RESPONSIBILITIES:

Responsibility for the collection of debtor accounts across Multiples and Independent Accounts
Weekly Debtors reconciliations/Excel which forms a large part of this role
Daily Cash / Cheques posting/allocations
Customer query resolution - provide copy invoices, statements & follow up to ensure credit requests are approved
Importing of sales batches from warehouse system (KBS) to financial system (SUN)
Management of weekly / monthly direct debits
Weekly/Monthly close off for debtors including statement run
Attend weekly meetings with Team Lead/Credit Manager to discuss debtors collection progress and escalate problem issues
Weekly update on bad debt provision where appropriate
Deal with the relevant commercial department on problem accounts to ensure prompt payment
Work with the team leader to report all overdue accounts to the Credit Insurance Company
Cross train with other members of the AR Team to ensure full knowledge across the full ledger and adequate holiday cover can be maintained
Any other ad hoc duties as deemed appropriate by the management team (included currently is reception cover on a rostered basis)