Full job description
Overview
The Accounts Receivable (A/R) Supervisor is responsible for
managing a portfolio of customers for collections on their accounts, developing strong
customer relationships and maintaining A/R accounting records and reporting. The role
requires strong analytical skills, a deep understanding of accounting principles related to
A/R, and a commitment to maintaining compliance with financial standards. This
position involves collaboration with various departments to provide insights into financial
performance, contribute to month-end and year-end close processes, and support
continuous improvement initiatives. A focus on effective communication and teamwork
is essential to enhance the overall efficiency and effectiveness of the finance
department.
Essential Duties and Responsibilities
 Lead all A/R efforts and manage a portfolio of customers for accounts receivable.
 Keep track of all payments and ensure they are correctly applied to customer
accounts; follow up with the G/L team on any unrecorded payments.
 Daily check customer portals for payment status, rejections, disputes and promptly
address any issues.
 Prepare and review reports on accounts receivable status.
 Identify delinquent accounts and insufficient payments.
 Communicate with customers regarding their outstanding balances and payment
deadlines; review and send out past due notices/ dunning letters.
 Verify discrepancies and resolve customers’ billing issues.
 Issue customer invoices in the system of record; send invoices to customers via
emails and portals; serve as a point of contact for invoice-related questions from
customers.
 Perform internal controls around completeness and accuracy of customer invoicing.
 Validate completeness and accuracy of customer details in the system(s) of record
vs. supporting documentation, make necessary updates in the system.
 Collaborate with the sales, project coordination and invoicing departments to resolve
billing disputes.
 Collaborate with project coordinators on setting up new customers in the system(s)
of record, on obtaining tax exemption status, requirements for insurance certificates
and proof of delivery required by customers.
 Lead audit preparations by gathering required documentation and supporting both
internal and external audits.
 Maintain proper documentation for all financial transactions, ensuring easy access
for audit compliance.
 Verify customer creditworthiness for new and exiting customers.
 Set up new portals for customer payments.
 Generate A/R aging and other reporting and A/R analysis.
 Prepare schedules for refunds and write-offs, obtain appropriate approvals and
submit to the G/L team for posting.
 Assist with the month-end and year-end close, related to A/R schedules and
reconciliations.
 Supervise staff in development and daily activities.
Desired Minimum Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability
required for this position.
 A minimum of a Bachelor’s degree is required; a major in Accounting or Finance is
preferred, with a strong understanding of GAAP.
 Exhibit a comprehensive understanding of the A/R processes and industry best
practices.
 Demonstrate knowledge of the A/R metrics and KPIs.
 Proficiency in Microsoft Excel is required; use of AI in finance, presentation skills and
facility in financial modeling are desired.
 Detail oriented; strong interpersonal communication and organizational skills in
conjunction with the ability to interact with all levels in the organization are a must.
 This role is in the office, with a potential transition to hybrid after initial onboarding, as
required.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In perso

Please refer the Job description for details