Job Description

Roles & Responsibilities

• Prepare and issue customer invoices and statements.
• Monitor accounts receivable balances and follow up on overdue accounts.
• Apply customer payments and reconcile accounts accurately.
• Investigate and resolve billing discrepancies and payment issues.
• Communicate professionally with customers regarding invoices, balances, and payments.
• Maintain accurate customer account records.
• Assist with monthly closing and AR reporting.
• Prepare aging reports and provide updates on outstanding receivables.
• Work closely with the sales and finance teams to resolve account issues.
• Support process improvements and other accounting activities as needed.
• Manage and maintain accurate customer account information, ensuring all records are up to date and discrepancies are resolved promptly.
• Generate and send out invoices, ensuring compliance with company policies and client agreements to streamline the billing process.
• Monitor and track outstanding accounts receivable, proactively following up on overdue invoices to minimize delinquency rates.
• Reconcile customer accounts and resolve billing disputes by collaborating with relevant departments to ensure customer satisfaction.

Desired Candidate Profile

• Bachelor's degree in Finance, Accounting, or a related field is preferred to ensure a solid foundation in financial principles.
• Minimum of 2 years of relevant experience in accounts receivable or financial roles, demonstrating a track record of success.
• Knowledge of accounting software such as QuickBooks, SAP, or Oracle is crucial for efficient transaction management.
• Experience in the specific industry is beneficial for understanding unique billing processes.