Accounts Receivable Specialist at monday.com

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Accounts Receivable, Customer Communication, Issue Resolution, Payment Reconciliation, System Updates, Process Improvement, Tax Compliance, Excel, Collaboration, Financial Reporting, Problem Solving, Time Management, Attention to Detail, Customer Service, Accounting Support

Industry

Software Development

Description

Our amazing finance team is growing, and we are looking for a highly motivated and driven Collections Specialist to join us in London. As a key contributor to our cash collection efforts, you will play a vital role in managing customer accounts, identifying and resolving payment issues, and collaborating with various internal teams to ensure a seamless collections process. If you have experience with payment portals and collections software, that’s a huge plus! Please note that this role is on a hybrid model- coming 3 days to the office About The Role As part of the global Accounts Receivable team, your primary responsibilities will include: Cash Collections: Actively manage assigned accounts receivable balances to ensure timely collection of outstanding payments, while minimizing bad debt exposure. Issue Resolution: Identify and resolve payment issues that cause delays, such as short payments, tax-related discrepancies, and unmet customer payment requirements. Customer Communication: Regularly communicate with customers via email and phone to address open invoices, follow up on overdue payments, and ensure alignment with payment terms. Internal Collaboration: Work closely with internal teams, including Account Managers, the Billing Team, and other stakeholders, to resolve billing issues and ensure smooth customer interactions. Payment Reconciliation: Reconcile customer payments against open balances, resolve any discrepancies, and process refunds as needed. System Updates & Reporting: Maintain accurate records in all relevant systems, ensuring that data is up-to-date for management to review and assist with cash flow forecasting. Process Improvement: Continuously identify opportunities to improve collections processes, enhance efficiency, and support automation initiatives. Tax & Compliance: Collaborate with customers and tax authorities to address any payment-related tax issues and ensure compliance with local and international regulations. Accounting Support: Assist with month-end and quarter-end accounting close processes to ensure accurate financial reporting. General Support: Provide assistance to the finance team with other ad-hoc responsibilities as needed Requirements 2+ years of collections/account receivables experience Highly motivated and able to manage own workload independently and efficiently Proficient with Excel Capable of managing a variety of tasks and effectively assessing the priority and urgency of each. Ability to work within a global team Excellent spoken and written communication skills Social Title null Social Description null Our Team null Position Type null

Responsibilities

The Accounts Receivable Specialist will manage cash collections and resolve payment issues while collaborating with internal teams. They will also maintain accurate records and assist with process improvements.