Job Title: Accounts Receivable & Finance Operations Coordinator - Newbury BaseRole PurposeWe are looking for an organised and proactive finance professional to take ownership of the end-to-end financial administration for one of our key customer accounts.

This is a newly created role supporting a significant new business opportunity, responsible for ensuring customer transactions are processed accurately, invoices are managed efficiently, cash is collected promptly and commission invoices are raised correctly.

• Working closely with Finance, Sales and Operations, you will play a key role in maintaining excellent financial controls while identifying opportunities to improve processes as the account continues to grow.Key ResponsibilitiesSales InvoicingProcess customer sales invoices generated from the inventory management system into Xero.
• Ensure invoices are accurate, complete and processed within agreed timescales.
• Liaise with Customer Service Team to investigate and resolve invoice discrepancies before processing.
• Process credit notes and adjustments where required.
• Maintain accurate customer records within the finance system.
• Accounts Receivable & Credit ControlTake ownership of the customer sales ledger.
• Monitor outstanding invoices and proactively manage overdue debt.
• Liaise with NHS and private hospital finance departments regarding outstanding invoices.
• Work with internal sales representatives to resolve payment queries and support debt recovery.
• Maintain accurate records of customer communications and outstanding actions.
• Produce customer statements as required.
• Cash Allocation & ReconciliationsAllocate customer receipts accurately within Xero.
• Reconcile customer accounts and investigate discrepancies.
• Complete reconciliations to support commission calculations.
• Commission ProcessingPrepare and reconcile data required for commission calculations.
• Raise commission invoices accurately and within agreed deadlines.
• Investigate and resolve commission-related queries.
• Process ImprovementIdentify opportunities to improve efficiency and accuracy of financial processes.
• Support development of scalable procedures as transaction volumes increase.
• Assist with improvements between the inventory management system and Xero.
• Maintain process documentation.
• General Finance SupportSupport the wider finance team during busy periods.
• Assist with audit requests relating to customer transactions.
• Comply with company financial controls and procedures.
• Undertake other duties appropriate to the role.