Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

QUALIFICATIONS & INTERESTS:

• A minimum of three years’ experience in Accounts Receivable/Billing/Collections.
• Intermediate Microsoft applications required (Excel, Word & Outlook).
• Basic knowledge of O2C (Order to Cash) cycle.
• Strong customer focus experience with a result-oriented mindset.
• Ability to work independently under minimum supervision.
• Must demonstrate ability to manage multiple projects and heavy work volume within time constraints.
• Ability to maintain duties with accuracy, consistency, and quality in a fast paced and agile environment.
• Excellent written and verbal communication skills
• Strong analytical, critical thinking & problem-solving skills to present alternatives or create actionable plans.
• Comfortable initiating & leading meetings and executing agendas

REQUIRED EDUCATION:

• High school diploma required
• College degree in Accounting, Finance preferred or equivalent level of experience

ABOUT THE ROLE:

Under the general direction of the Accounts Receivable Manager, the Accounts Receivable Specialist (ARS) will primarily focus on reviewing sales orders for billing, invoicing, and customer collections. The ARS will primarily focus on ensuring cash receipts are applied to the appropriate invoice daily. The CAS will collaborate with all areas of the business, which requires a great deal of collaboration with internal & external stakeholders. This position will require an agile mindset, the ability to execute change quickly, accurate data entry skills, and an eye for detail.

WHAT YOU’LL DO:

• Timely process cash receipts by ensuring payments are applied to the invoices according to the remittances
• Communicate unapplied payments to internal and external customers when needed
• Research & resolve unapplied payments
• Contact customers to obtain remittances & for payment verification
• Collaborate with internal stakeholders to implement solutions that enhance cash application efficiencies
• Ongoingly analyze, track & monitor trends within the cash application process to identify areas of opportunity and develop strategies to improve the auto post rate & efficiencies.
• Manage & research variances related to cash discounts
• Research & reconcile misapplied & complex payment issues
• Process credit card payments
• Research credit card payment errors and discrepancies
• Ensure all payments are reconciled in the ERP and bank daily & monthly
• Document daily collection activities
• Weekly prepare & present reports on cash application performance
• Ensure files and transaction records are updated in a timely and appropriate manner