We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.

• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.
• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.
• Handle commercial collections by negotiating payment terms and securing timely payments from clients.
• Apply cash payments accurately and maintain detailed records of transactions.
• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.
• Communicate effectively with customers to address inquiries and provide exceptional service.
• Research and resolve account-related problems independently, demonstrating a proactive approach.
• Generate reports and maintain accurate documentation to track collections and overall account status.
• Monitor accounts for overdue balances and take appropriate action to minimize risk.
• Support the implementation of best practices to improve accounts receivable processes.
• Proven experience in accounts receivable, including collections and cash applications.
• Strong negotiation skills with the ability to secure payment arrangements and resolve disputes.
• Excellent written and verbal communication skills.
• Exceptional customer service and interpersonal abilities.
• Highly organized and detail-oriented with the ability to manage multiple priorities.
• Self-driven and capable of working independently to research and resolve issues.
• Proficiency in billing functions and account reconciliation.
• Familiarity with commercial collections processes and best practices.
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  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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