Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and wellbeing of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty.
As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE*). This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values.

JOB DESCRIPTION/SUMMARY:

The Accounts Receivable Specialist supports the Business Office by managing student tuition accounts and collaborates closely with the Financial Aid Office. This role plays a critical part in supporting the financial health of the institution while ensuring a positive experience for students and their families. The ideal candidate will be proactive, organized, and comfortable working in a small, collaborative environment.

The Accounts Receivable Specialist supports or is directly responsible for the following:

• Monitor and manage student tuition accounts, including billing, posting payments, and reconciling balances.
• Coordinate with the Financial Aid Office to collect loan proceeds and ensure proper application of scholarships, grants, and loan disbursements.
• Generate tuition and fee charges in student accounts
• Generate disbursements for excess financial aid loans as reviewed and approved by the Financial Aid Office
• Communicate payment deadlines and reminders during the start of each semester.
• Follow up with students and families regarding outstanding balances; manage payment plans and resolve account discrepancies.
• Apply late fees and other charges in accordance with university policies.
• Maintain accurate records in the student information and accounting systems.
• Assist with month-end and year-end financial closings and audits.
• Serve as a point of contact for students, parents, and staff regarding billing questions and financial aid coordination.
• Ensure compliance with FERPA, Title IV, and other applicable regulations.
• Assist with developing and improving AR processes, policies, and reporting tools.
• Follows department operating procedures, actively participates in collaborative environments, works cross-departmentally and out of normal scope of practice when needs arise
• Actively engage in professional growth activities and events to advance inclusive excellence by being a lifelong learner and innovator.
• Possesses a growth mindset with a willingness to embrace innovative techniques and inclusive excellence practices; fosters a sense of belonging and establishes a welcoming environment for all individuals.
• Be committed to improving and striving for inclusive excellence while engaging in your role.

EXPERIENCE REQUIRED

• Associate’s degree in accounting, Finance, Business Administration, or related field.
• 2+ years of experience in accounts receivable, billing, or student financial services.
• Proficiency with accounting software, Outlook and Microsoft Excel.
• Strong communication and interpersonal skills.
• Strong skills related to prioritization and organizing tasks
• Ability to manage sensitive information with confidentiality and professionalism.

EXPERIENCE PREFERRED

• Experience in a higher education or non-profit environment.
• Familiarity with student information systems (e.g., Jenzabar, Colleague, PowerCampus, or similar).
• Understanding of Title IV financial aid processes and regulations.

EDUCATION REQUIREMENTS

Minimum Education/Certifications

• Associate’s degree in accounting, Finance, Business Administration, or related field

Desired Education/Certifications

• Bachelor’s degree in accounting, Finance, Business Administration, or related field.

Any combination of education, training, and experience that provides the required knowledge and abilities. An example of this would be a Bachelor’s degree other than those listed above plus significant experience in governmental or higher education finance and accounting.

• Monitor and manage student tuition accounts, including billing, posting payments, and reconciling balances.
• Coordinate with the Financial Aid Office to collect loan proceeds and ensure proper application of scholarships, grants, and loan disbursements.
• Generate tuition and fee charges in student accounts
• Generate disbursements for excess financial aid loans as reviewed and approved by the Financial Aid Office
• Communicate payment deadlines and reminders during the start of each semester.
• Follow up with students and families regarding outstanding balances; manage payment plans and resolve account discrepancies.
• Apply late fees and other charges in accordance with university policies.
• Maintain accurate records in the student information and accounting systems.
• Assist with month-end and year-end financial closings and audits.
• Serve as a point of contact for students, parents, and staff regarding billing questions and financial aid coordination.
• Ensure compliance with FERPA, Title IV, and other applicable regulations.
• Assist with developing and improving AR processes, policies, and reporting tools.
• Follows department operating procedures, actively participates in collaborative environments, works cross-departmentally and out of normal scope of practice when needs arise
• Actively engage in professional growth activities and events to advance inclusive excellence by being a lifelong learner and innovator.
• Possesses a growth mindset with a willingness to embrace innovative techniques and inclusive excellence practices; fosters a sense of belonging and establishes a welcoming environment for all individuals.
• Be committed to improving and striving for inclusive excellence while engaging in your role