We’re looking for a detail-driven and proactive Accounts Receivable Specialist to join our Finance Department and help shape the success of our tenant billing operations. In this role, you’ll be responsible for ensuring accurate and timely billing across our entire tenant portfolio, fully aligned with Centre-specific schedules, while also managing the collection of outstanding payments and making sure all funds are received by the agreed due dates. If you’re ready to take ownership of a key financial function and contribute to a fast-paced, collaborative environment - we’d love to hear from you

WHAT SKILLS, EXPERIENCE, AND KNOWLEDGE WILL YOU NEED TO BE SUCCESSFUL?

• Demonstrable organisational skills - ability to multitask and prioritise workload
• Evidence of strong communication skills, written and verbal, numeric and descriptive
• Evidence of strong analytical work- Excel knowledge essential.
• Good understanding of accounting processes (Advantageous)
• Knowledge of billing/cashiering and banking processes
• Previous experience with SAP/S4Hana, DocuSign
• Ability to work independently and use initiative
• Proactive mindset - ability to implement improvement in all aspects of the role
• Fast and responsive, consistent delivery of strict deadlines

• Maintain a large ledger chasing tenants for overdue invoices and reconciling accounts where necessary, circa 400m per annum (team of 3), Collection rates maintained at 98-99%.
• Dealing with queries and resolving with the billings team/ leasing team, and tenants directly.
• Assist with maintaining a low level of unallocated cash across the URW UK ledger.
• Complete daily bank transfer paperwork as and when needed, as payments are made by tenants into the wrong bank accounts.
• Provide missing documentation/copies when required internally & externally.
• Daily cash allocations.
• Completing all refund/write-off paperwork when needed .
• Attending debt meetings on a monthly basis.
• Escalation of debts with the external DACB legal team, according to the agreed Dunning processes.
• Monthly reporting to Group.
• Review processes regularly for any additional efficiencies.