Job Title: Accounts Receivable Supervisor
Location: Cleveland, Ohio
Job Type: Full-Time

Objectives:

• To provide day-to-day operational support to the AR Team and respond to departmental requests and questions.
• To offer guidance and expertise to the Credit & Collections Team, empowering them to consistently excel in key financial tasks within the AR function.
• This position will actively participate in credit and collections transactional activities on a routine basis in addition to providing guidance for work tasks in the department.
• Directly supervises three employees in accordance with Merit Brass Company’s policies and applicable laws. This includes setting goals, doing performance reviews and staffing the team.
• To uphold the Merit Brass corporate mission statement, acting with a sense of urgency and upholding the core values as published.
• To maintain a professional, ethical and respectful attitude while exercising teamwork.

Responsibilities

• Investigate and verify the status and reputation of prospective customers applying for credit, prepare documents to substantiate findings and recommend rejection or approval of applications.
• Establish credit limitations on customer accounts and handle special credit arrangements and deviations from standard terms of payment.
• Review collection reports to ascertain the status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures and provide recommendations for best practices.
• Communicates daily tasks or projects to team members as assigned by the Accounting Manager.
• Ensure that all credit and financial information in customer master records is accurate and adheres to departmental policies and procedures
• Monitor the daily processing of sales invoices and take corrective action on errors identified in invoice batches.
• Set department performance targets and work plans for the team.
• Works with team members to achieve maximum efficiency and productivity within the department.
• Identifies systems and process improvements and works with the Accounting Manager to develop and implement them.
• Performs day-to-day AR transactions as required by the demands of the department, which includes the responsibility for collecting accounts.
• Make collection calls as required on assigned customers and resolve collection issues by examining customer payment plans; payment history; credit line.
• Maintains a written record of all collection efforts, promises and commitments exchanged with the customer.

Requirements:

• High school diploma, G.E.D., or equivalent.
• Bachelor’s degree from an accredited university preferred but not required.
• Minimum 5 years relevant A/R experience.
• Served in a supervisory role preferred
• Strong computer skills, especially in Microsoft Office, Excel, Word and Outlook.
• Excellent interpersonal communication skills and ability to communicate to all levels in the organization

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• Investigate and verify the status and reputation of prospective customers applying for credit, prepare documents to substantiate findings and recommend rejection or approval of applications.
• Establish credit limitations on customer accounts and handle special credit arrangements and deviations from standard terms of payment.
• Review collection reports to ascertain the status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures and provide recommendations for best practices.
• Communicates daily tasks or projects to team members as assigned by the Accounting Manager.
• Ensure that all credit and financial information in customer master records is accurate and adheres to departmental policies and procedures
• Monitor the daily processing of sales invoices and take corrective action on errors identified in invoice batches.
• Set department performance targets and work plans for the team.
• Works with team members to achieve maximum efficiency and productivity within the department.
• Identifies systems and process improvements and works with the Accounting Manager to develop and implement them.
• Performs day-to-day AR transactions as required by the demands of the department, which includes the responsibility for collecting accounts.
• Make collection calls as required on assigned customers and resolve collection issues by examining customer payment plans; payment history; credit line.
• Maintains a written record of all collection efforts, promises and commitments exchanged with the customer